This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.
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I’ve just installed BT full fibre with their Smart Hub 2 router, and initially, it could not connect to my Sonos Arc. (The sonos app could not see the network). I read all the suggestions online, that all seem to date from about a year ago, and nothing worked - I unplugged the digital voice adapter for the phone, I turned off 5 ghz, but it still didn’t work.I then switched the router to ‘mode 3’, and it connected fine, and is now working fine. Looking at BT’s advice, it seems that ‘mode 3’ means the router is working in ‘b/g and a’ mode, rather than ‘g/n and a/n/ac’, which is apparently better. I’m wondering what the differences are between these modes, and if, now that the Sonos has recognised and connected to the network, I can try switching it back to the better mode?
HejJeg har en Sonos Play:5 som tidligere har fungeret fint over wifi, nu har jeg skiftet wifi og nulstillet min play:5. Den vil nu kun oprette forbindelse til mit internet via kabel. Når det så er oprettet og jeg prøver at få den koblet på wifi så lykkedes det ikke. Når konfigurationen når til punktet hvor højttaleren skal forbindes til det midlertidige wifi “SONOS” så forsøger den men skriver at det mislykkedes. Jeg har aktiveret wifi i indstillingerne for Play:5 i Sonos appen. Jeg investerede i en Boost i håb om at den kunne redde det, men det kunne den ikke. Hvad kan der være galt siden wifi ikke virker i højttaleren?
I have recently swapped from Virgin to BT broadband with a smart hub 2. I can’t get my Play3 to connect to the new router. I have read multiple threads on here and the firmware is up to date. I have tried disabling the 5ghz channel on the router but it makes no difference. I get an error message each time. Any advice greatly appreciated.
I have a SONOS system that has been working since 2017 with no major issues to report. I have three TP-LINK Manager Switches configured as follows:TP-LINK T2600-52TS - Primary SwitchSTP Turned ONSONOS STP Path Cost = 10Switch STP Path Cost =4CIST Priority = 4096Hello Time = 2 SecondsMax Age = 20 SecondsForward Delay = 15 SecondsTX Hold Count = 5 ppsMAX Hops = 20Wired SONOS Components = 7Wired Ethernet Switches = 3Xfinity XB7 Modem is connected to this switch.TP-LINK T2500-10TS - Remote Switch #1STP Turned ONSONOS STP Path Cost = 10Switch STP Path Cost =4CIST Priority = 8192Hello Time = 2 SecondsMax Age = 20 SecondsForward Delay = 15 SecondsTX Hold Count = 5 ppsMAX Hops = 20Wired SONOS Components = 2Wired Ethernet Switches = 1 (Back to Primary Switch)TP-LINK TL-SG3210 - Remote Switch #2STP Turned ONSONOS STP Path Cost = 10Switch STP Path Cost =4CIST Priority = 8192Hello Time = 2 SecondsMax Age = 20 SecondsForward Delay = 15 SecondsTX Hold Count = 5 ppsMAX Hops = 20Wired SONOS Components
I have moved into a new house that has 2 outdoor in-cieling speakers (6 ohm) and 2 external speakers (8 ohm) are already in place and wired back to a central point. I am not sure what the last guy used to power but I would like to use the Sonos AMP.Can I wire a 6 and 8 ohm speakers in parallel? Same total impedance on left and right?
I have had a few forum discussions ongoing. Short summary is that SonosNet doesn’t work for me because playing an Apple Music song everywhere (9 zones over ~21 nodes) just crumbles. Totally unusable. When I use home wifi mode, music plays great but HDMI live sources are unusable.There really needs to be a setting to forcefully disable SonosNet. When I use a hybrid approach with some devices plugged into Ethernet and wifi on, the system always switches back to SonosNet. The problem is, to take one example, my Amp. It pushes live audio sources out to other zones, but has to do a minimum of 2 hops. Once to Orbi over home wifi, and then again to the other speaker. If not a third hop over the wireless backhaul. This makes no sense at all. Why can’t Amp push its data out over Ethernet and avoid the first slow/unnecessary hop?Or if SonosNet mesh could interoperate with a mesh WiFi system without making the network unstable, that would work too. I’m bringing this up because I still
I am about to build a garden room remote from my main house. I will run 2 Cat6 cables from the house router to the room (as a contingency) but am wondering if I could connect one directly to my new Sonos amp while using the second cable to connect directly to a wireless access point to establish my wi-fi. Any downsides to this and any recommendations for a new access point would be appreciated. I assume if one of the Cat6 cables fail in the future that I could use a simple ethernet switch upstream of both the access point and Sonos Amp?
Hi team, what is the policy at Sonos regarding new Sonos ONE speakers and S1 app?I just bought my 5th speaker (Sept 2022) a Sonos ONE Gen 2 and when adding it, it says it works only with S2.Is this a way to force your first customers to move to S2 and replace a perfectly working old amp which requires the S1 app?PLEASE do not answer you are sorry about this, just provide a clear answer. Thanks
Forgive me if this has been discussed where I missed it, but…I’ve read a lot about the difficulty with should lag when playing from Sonos Connect, Port or similar through an AV receiver using DSP, assuming I want synced music from both the Sonos zones and the AVR’s wired speakers. From what I gather, setting speaker output on the AVR to 2-channel/direct is the only workaround (and still dependent on the AVR model) as it reduces the DSP time to more closely sync with the Sonos.What about a scenario where instead of the Port or Connect originating the source music and running line into the AVR, the AVR originates the source signal and sends line out to the Connect? It looks like many AVRs now support various streaming services.Thanks for any thoughts.
Hi,I have 19x Sonos Play 1, - and music playing throughout the house. However, when they are not playing and I am sleeping they still consume 3.7W each, (~70W combined) to no use at all. They are therefore configured to all by on the same electrical circuit on which I have a kill switch, so that they all go offline. This was originally thought of as a way to kills my teenage kids playing music too late or just when we left the house for a few days. But now it seems silly/lack of respect for finite resources, not to use this each night when I know they will not play. However, - I then run into the regrouping issue. Before I can start playing music, manually or automatically, - I need to fiddle with the Sonos App to regroup all the speakers. A feature, where on restart a speaker goes back into its default group would be great. This allows greater convenience, and allows me and others to turn the whole thing off at night and save electricity - for our individual and collective benefit. I
I’ve moved to a new house and wanting to set up multi room music streaming by integrating my NAIM hi-fi (Uniti Core music server and XP5 XS2 streamer, plus amps and speakers) with my Sonos system (Arc and two Play:1’s acting as surround sound for my LG television) and adding a couple of extra Sonos speakers for kitchen and patio. Problem is that the Sonos system does not show the Core as either a uPnP source or as a music server. After reading some posts that perhaps my ASUS Zen mesh network was the problem, I’ve added a switch and now everything is hardwired to either the switch (Core, XS2, LG-TV and Arc) or to the router (Both Play:1’s and obviously the switch is hardwired back to the router). The LG tv can “see” the Core and play music from it via the LG media app. The Sonos can play from other music sources (eg Amazon Music). The NAIM streamer is very happy to play music off the NAIM core. Any suggestions why Sonos can’t see the NAIM core as a uPnP source?
Recently, have purchased Sonos Move via the official Sonos app with the following concerns -1. There is no voice assistant in India except Sonos Voice control. When shall we have this in place?2. It's challenging to press the mode button sometimes as it doesn't detect the pressing of it.3. It takes a very long time to switch to Bluetooth and to connect the already paired or searching device/new device.4. Bangalore, India's support team is not efficient.5. Any solution to switch off the Sonos move via Mobile App since the app doesn't have any advanced features it works with the basic ideology that doesn't even detect incoming calls. Sonos Move should at least detect the incoming calls and take necessary steps such as pausing the music.6. The sound quality and clarity have gone after the last update.7. When are we planning to launch advanced features such as audio quality and its type(eq) etc?8. Whenever I connect it with Tv, the sound lags and hang midway, killing the audio vibes and sp
Hi all, Really hoping someone can help. I’ve had 4 speakers hard wired into the ceilings with good quality speaker cable. 2x left and 2x right.The cables are too thick to fit 2 into a single banana plug that came with the amp. I purchased some stackable banana plugs instead which the cables fit into fine BUT the actual “plug” bit is too big for the holes in the back of the amp?! They fit fine in my Blue Sound amp. Please help :(
I’ve had a few discussions with people here. We concluded that I had the wrong channels selected on my WiFi/Sonos system. Changing those helped a lot. Now I’m having issues with the three installation options. One solves the issues I have, but creates other ones. I have an Orbi AC3000 with 3 satellites. I have 21 Sonos Nodes powering 24 speakers (one is Amp with L/R/S). Three are BT capable (so no SonosNet).My gold standard is being able to stream HDMI audio sources or a streaming song everywhere, hearing the first chord, and experiencing no drop outs.The three options are:Amp plugged into Orbi Satellite Ethernet with WiFi on, generating SonosNet for all my speakers that are wireless. Several are plugged into Orbi (base or satellite) with wifi off. Audio plays 99% perfectly. Starts instantly, is smooth, adjustments are fast (volume, pause, seek). But, I see like 30% of my network requests fail. It’s like a request goes down a Sonos node and then just hang. So apps/stuff ju
HelpJust received my Project T1 BT (for bluetooth) and do not understand how to connect it with my Play 1 / 3 / 5 first gen.Help, i m desperate… if it’s for bluetooht shouldn t need to buy extra device i presumed… i really would like to get ride of cable this time… Many thanks for the procedure in case to apply on and any kind of information.BR / Gael.
Hi all,Listening to music on the Beam/Ones/Sub setup is not great. I really enjoy the HT experience, but even when setting the “Surround Audio > Music Playback” to “Full” it’s just not as good as the 2.1 setup of Ones as left & right plus the sub.However switching between the two modes requires breaking the HT config, creating a stereo paring, and, then breaking that go back to HT -- but even worse it loses the True Play which has a huge impact in our room (a combined kitchen / living space).It’s frustrating, and I am looking at other non-Sonos options for music listing in the same space, just so as to leave the Sonos HT config alone.Does anyone know how things are going on the Sonos software features side that could allow for this?Have they announced anything? Is there at least beta testing underway?
I have a large local flac library that is too big for the Sonos indexing system (about 70 000 songs). To be able to play all music via my Sonos system, I've simply attached my laptop to one of my play 5’s via the 3.5mm jack. Music is played on my windows laptop by a separate player (Winamp, I'm old school).However I feel that the quality of the flac files is not fully appreciated using this setup. Is there a better solution available?
Hi, I would like to stream all sounds of my PC Windows through Sonos One I have. I saw that it should be possible to connect Connect on my PC and then Grouped with my Sonos One, but there is some delay from the video to the sound of the Sonos One.I saw on Internet, there is some small soft to simulate airplay on a PC (something like that) and then it says it is possible to use Sonos One for a PC Windows.Is anyone tried those kind of soft and if yes, witch one could you recommend ?ThanksE.
I recently purchased the Sonos Port and the Project T1 SB turntable so I could connect it to a set of move speakers and listen to vinyl. Overall I’m happy with the sound quality, the stereo effect is quite good and it has the expected warmth and depth that comes with vinyl. There are however two things I’m trying to understand better to see if it’s worth adding. connecting either a Bluetooth transmitter so I can use my Sony XM4 headphones with it, or buying a headphone pre-amp and wired set adding a DAC pre-ampOn number 1, I believe I can just connect this to the line out plugs on the port and either power a wired set or connect my Sony headphones to it, is that correct? Has anyone done this?On number 2, I’m not sure there’s any point in adding an external pre-amp or DAC component if I’m not connecting it to analog speakers, since it’s the port that streams to the Sonos Moves. Is my understanding right? Appreciate any guidance as I’m new to this type of stuff
As a reasonably techie guy I’ve been helping my neighbour set up his domestic sound system. He has a Sonos driven output in 5 separate rooms. There is a mixture of Sonos 5 speakers, Ports feeding AV amplifiers and an Amp running a pair of speakers. All the rooms are very separate acoustically apart from the lounge, which has a large opening into the kitchen/dinner area. The lounge has a Port feeding a good Sony AV surround sound amplifier and the kitchen has an Amp driving a pair of passive speakers. And so he is suffering from the dreaded ‘stadium echo’ effect when playing music in both the kitchen and lounge. The mechanism is easy to understand; the Sonos kit is all synchronised together but the Sony AV system adds its own delays after the output from the Sonos Port. Because the Sony amp, along with many other AV systems, is designed such that the video output is always lip synced with the TV picture, changing from surround to direct modes does not affect the audio delay. So it is i
SonosNet does not activate when it absolutely should. I have talked to Tech support several times and followed that “converting to a wired setup” instructions procedure a dozen times. I’ve audio recorded the “click” that I hear when I plug my Ethernet cable into my one plugged in device more times than I can count, just to ask a friend and ensure that I did in fact hear the magical “click” sound.When I check my setup, a half dozen speakers are in, hooray, “WM: 1”! If I remove my WiFi network from the app, all those speakers VANISH forever. It’s like they’ve given up on life and have no will to live. Even though supposedly there is a magical SonosNet blasting around everywhere. The only fix is to plug my physical Boost back in, and they magically re-appear! This Boost must have the magical key that gets them to connect.The fix for this? RESETTING my entire system one-by-one. Tech support told me not to, their forums as well. But the moment I finished spending 30 hours trying t
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