Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,867 Topics
  • 12,408 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1867 Topics

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BuckeyeTheDogContributor I
asked in Advanced setups

New Google Wifi mesh- Now I am unable to find the system

I havePlaybar Sub Six Sonos One SLs in three rooms- including two acting as rear speakers for the play bar).I was on Google Fiber hooked to a Netgear Nighthawk router.  It worked well.I have unplugged that and am on Google’s mesh point routers.  I have created a Guest Network, which I believe is 2.4 GHZ.Nightmare.  I have gone through a dozen or so different attempts to get the system working again.Over and over, I will get the message “Unable to find your Sonos system.”  And “Let’s fix it.”  I will go through the on-screen process, which includes going to every device and connecting it to the new network.  Then I see nothing in the Sonos app.  It will say “Unable to find your Sonos system” again.  Or the Account, System, and Services & Voice will just be grayed out. At other times, it says “unplug them all and replug them.”  Tried that several times.  Didn’t work. Other times, I used the Settings function to reconnect the speakers. Other times, according to the Sonos app, I even r

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K
1 year ago
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mbbushContributor I
asked in Advanced setups

How to make SonosNet stop carrying lan traffic

Is it possible to disable the feature of sonosnet that carries non-sonos traffic to an ethernet device connected to a remote speaker? I'll try to explain my setup: In my office, I have my primary router/internet gateway, various computer equipment, and a sonos Play 1, all connected via ethernet. I also have an ethernet cable that runs from the office to the living room, which is on the opposite side of the house. I have several other sonos speakers around the house, connected to the other speakers using SonosNet. In the living room, I have an ethernet switch (connected to the cable from the office) that connects to several devices, including a Sonos Connect, and a second wifi router running in 5GHz-only access point mode. I was experiencing significant latency/poor connectivity on my laptop when connected to the living room access point, and I couldn't figure out why until my wife unplugged the sonos speaker in the office (thinking it wasn't important), which disabled the Sonos in the

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ratty
3 years ago
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EnergyHubContributor I
posted in Advanced setups

Sonos-Beamer wifi setup

I'm looking for advice on my beamer-audio setup, combined with a wireless speaker function for spotify. I made a scheme to make the 3 options clear in which I would like the set-up to work in an ideal case. But I know probably not realistic.. Would just be nice to sit in the couch and control everything through my Ipad.. I have all the material in the scheme (not chromecast and sonos yet), but looking to buy a Sonos. Could you please advice which of these 3 options works (red, blue and green)? Or in the case one doesn't work on the alternative? [img]169f4ada-50ff-47c9-ac8d-b4eb47f3a35e.jpg[/img] Many thanks!

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5 years ago
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TheheffernatorContributor I
posted in Advanced setups

Playstation 5 5.1 Sonos Surround Sound Not Working

Hi there, was wondering if someone could help me. So I have recently bought a Sonos Arc & 2 SL rear speakers and I have been really happy with the surround sound on the built in apps with my TV (I have a 2021 Samsung QN95A), it has been working perfectly. My PS5 however, is a completely different story. I feel like I have been playing around with the settings now for over a week and I still have had no success.Initially, I have read that PCM is better quality compared to Dolby/DTS within the PS5’s settings so I started with that. When I switch the output device to AV Amplifier and then ‘number of channels’ to 5.1, Sonos was not identifying the 5.1 channel still only picking up Stereo in the app. So I went into the TV’s settings, where the format was set to ‘Auto’, I switched it to PCM and it was the same. I switched it to ‘Pass-through’ and it flashed up 5.1 on the app however the sound cut out and then it went incredibly deep. Everything that was coming out of the speakers was muc

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James L.
2 years ago
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zentan69Contributor I
posted in Advanced setups

Upgrade of WIFI Network (Modem & Router)

Hi,I have read in the SONOS community that there are many issues encountered when a user upgrades the home wifi network, say with a new modem/router, for example, an upgrade of google wifi mesh to the next gen Nest wifi mesh.Every SONOS echo system user will bound to encounter this issue in time, as and when there is a necessity to upgrade the home wifi network with time. I am also thinking of upgrading my current google wifi mesh to the next gen Nest wifi mesh; but have concerns of the problems I would encounter with the wifi network switch on the existing installed SONOS echo speakers system.Common problems encountered included, SONOS speakers cannot join the new wifi network, all speakers disappeared form the SONOS app.I am wondering if someone can provide advisory or point to any available knowledgebase to resolve/steps to be taken during new installation of a new wifi network to prevent SONOS issues from surfacing?Grateful for any advice.Thank you.Regards,zentan69  

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Ken_Griffiths
3 years ago
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rcfbz95Contributor I
asked in Advanced setups

S1 app for Windows and 'legacy' Sonos Dock

When Sonos first notified me, a couple of years ago, that they would be bricking the Sonos Dock in a future update, I immediately took my entire Sonos system offline, and  re-connected it to a spare router that does not have internet access.   This has allowed me to continue using the following:Sonos Connect Amp Sonos Play 5 (2 stereo paired) Sonos Play 3 (2 stereo paired) Sonos Play 1 (2 stereo paired) Sonos Dock (I attached my internet connected Sonos app free iPhone - to access online streaming accounts )All of my other lossless music collection is accessible via the USB port of my spare router.I’m still using a Sonos 4.1 controller, and as long as I’ve remained isolated from a live internet connection (via the non-connected router), I’ve had no forced update issues.Does anyone who might be using a similar workaround know whether or not the S1 Sonos Controller for Windows still supports the Sonos dock?  Or was the ‘bricking’ update already built into that version of the controller?

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2 years ago
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sramos1104Contributor I
asked in Advanced setups

Connect Amps with multiple speakers around the house

Hello! I'm looking for some advice on some Bose 191 ceiling speakers that I inherited after moving into a new house. I believe these speakers are all 8ohms. Here is my dilemma that I've tried to search through this community but I can't find the right answer with my setup. I have 3 ceiling speakers downstairs (2 in living room and 1 in dining room but all three are fairly close to each other in the same level). I also have 3 ceiling speakers upstairs (2 in the master bedroom and 1 in the master bathroom...again pretty close to I don't need these two areas separated). My first thought (and was my preferred choice) was to create 2 zones with 2 Connect Amps....one zone downstairs with 3 Bose speakers and one zone upstairs with the other 3 speakers. Reading online, it looks like that sound wouldn't be great with this setup but I could be wrong. After reading that 3 speakers may not work well, is my other option to create 4 zones with 4 Connect Amps (could be pricey here). That w

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J
6 years ago
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BenningtonContributor I
asked in Advanced setups

S1 and S2 on iOS

I have a mix of new and old products and was running the S1 Controller App.  I was trying to add a Beam to my Sonos network but is forcing me to use S2 app which I don’t want to do.  How do I override and continue to use the S1 app - I have thousands of dollars invested in older Sonos equipment and have no interest in upgrading it.

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Ken_Griffiths
3 years ago
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Nearly CluelessAvid Contributor I
posted in Advanced setups

Unstable system

S2 with almost 30 Sonos products. No Booms or Moves.Comcast Xfinity with supposedly 1 gig.Three floors, 5,000 sf. Router on center floor is connected to a Boost.Other two floors each have a Boost connected to Ethernet ports.No speakers are wired.The system struggles whenever a few speakers are assembled and more are attempted to be added.The Sonos message is that “WiFi signal is unstable”I will spend whatever might be required to fix this.Comcast suggests Netgear extenders or TP Link extenders.A prior responder suggested getting fixed IP addresses, but I am unsure how to do that.are there any good recommendations? Should I ask BestBuy to send a tech?Would the concept of the Netgear or TPLink extenders make sense with the system setup that I described?    

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2 years ago
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blaizeAvid Contributor II
asked in Advanced setups

routed network

When I first installed my Sonos it was required all the components be on the same subnet (no routing). I've now grown a more sophisticated routed network at home. is there anything I could run on a linux box to bridge the traffic between 2 subnets so that the sonoses are reachable from either wireless system?

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C
6 years ago
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bmtecContributor I
posted in Advanced setups

Configuration of Sonos Multi amp system prior to final installation

Hi to everyone,I need to install systems with multiple Sonos Amp amplifiers.I would like to set up the amplifiers in the office before taking them to the customer.I have created a user for my client on the Sonos app in my office (internet with my router 192.168.33.1) I install Sonos amp in my office I found and added the various amps Then I go to the customer to install the amplifiers (internet with his router 192.168.33.1, same network class) I log into the application using the credentials previously created in the office The amplifiers are already paired in another system and I don’t see them.Why???How can I recreate the customer situation in my office?Do I need to have his router to associate devices with the account?I hope to explain well the situation, I need to configure devices (upgrade device and configure with the new client account that I create) in the office before install them into the house fo client.Thank you so much to everyone who can help me 

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buzz
2 years ago
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Short_Market_PaulTrending Lyricist I
asked in Advanced setups

Sonos Matrix Bunches of Red

I have 30 Sonos components hooked up in this house. Two Playbars, Five Subs, One new Amp, Two Play 3, the rest mainly Sono Ones G1 with one Sono One G2, and a handful of Play 1s. Two boosts.   Main problem is when I switch from Pandora to Apple Music. The devices cut in and out for one to two minutes. Also I’ve noticed that on my downstairs Playbar surround sound when playing music it gets a half second lag after a few songs. This is the only room that has ever played out of sync. Only way to correct is by powering off the room and then bringing it back into the fold.   I looked at my Sonos Matrix and so much of it is RED RED RED.

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buzz
4 years ago
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lancecoleEnthusiast I
posted in Advanced setups

Move Software Update for Stereo Pair in Bluetooth Mode?

Any word on a software update, allowing the Move to stereo pair with another in Bluetooth mode?  It has been a year and a half since the Move came onto the market.  It’s absurd that Sonos didn’t take care of this major issue in the initial release, but it should definitely be a high priority to address it with a downloadable software update.   A friend just bought me a fully waterproof Ultimate Ears Wonderboom 2, which retails for around $100.  You can stereo pair via Bluetooth 2 of these little guys together, but the $400 Sonos Move can’t be? The technology is out there.  C’mon, Sonos… please make this happen!   The Move is designed to take on the go, that’s the point, all features should be available while… on the go!  

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O
2 years ago
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UbetAvid Contributor III
asked in Advanced setups

sonos sub grouped with two stereo pairs

In my living room, I have two fives and two ones. If I get the sub, can I group it to the group “living room” or can I only add it to the fives or ones?

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buzz
10 months ago
Mutti
Mutti
posted in Advanced setups

Unable to go back to s1

Hi all, By accident (my son) my Sonos beam gen1 has been upgraded to the crap of s2 😩🤮Now I'm trying to rollback to s1 but is not working.Did somehow Sonos decided that it is not possible anymore to rollback? Could someone help me pls

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controlav
7 months ago
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alphagetti666Contributor III
posted in Advanced setups

Connect Sonos from office to home via VPN

Has anyone connected their Sonos system from an office location to their home? I'd like to know what I need to check to ensure that things work. I have a VPN connection between the office and the home. I am able to remote desktop without issue, but I can not seem to get the Sonos system to connect to the home network. Does the Sonos need to be able to access the server with the music directly? Can it be streamed? etc. Thanks, Ed

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D
5 years ago
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SanjShamanContributor I
posted in Advanced setups

using thr play:5 as a standalone speaker using the line-in after upgrading to a Play 5

using thr play:5 as a standalone speaker using the line-in after upgrading to a Play 5

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Ken_Griffiths
3 years ago
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AhmedContributor I
asked in Advanced setups

Does Sonos take advantage of the full mesh-wifi capabilities?

I've recently installed a Eero based mesh network in my house to reach all the awkward little corners that my previous setup could not. I have to say I'm impressed with it. One thing has been bothering me. When I try to connect the Sonos set up I have, distributed around the house, it seems that the Sonos system is only binding to a single AP MAC address. The support url shows pretty much all my sonos elements with "red" status for bad wifi signal quality. Is that how it works with Sonos, you only bind the whole system to a single base station? if so, I would like to urge you to support the full functionality of the mesh systems that can steer the devices to the nearest base station. Appreciate the clarification so I can decide what do with those speakers that keep dropping their connection. Thanks.

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5 years ago
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AkiryzonEnthusiast I
asked in Advanced setups

Is AirPlay 2 more sensitive to wireless interference?

When I play music directly to my Sonos speakers (using the Sonos app), I experience no drops. When I play using airplay 2 (to my sonos soundbar, which is then grouped in the Sonos app with my Play 1's), I experience no drops on music output from the playbar but intermittent (1-5 second long drops every minute) drops on some of my play 1's. Is music played using AirPlay 2 more sensitive to wireless interference?

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J
5 years ago
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niallerContributor I
posted in Advanced setups

Sonos Network New Install

Hi Guys I've installed 15 Sonos speakers and a bridge two days ago. Two connected buildings two storey over basement, old, lots of granite walls. Bridge in comms room and a selection of speakers throughout the building Play 5, Play 3 and mostly play 1. No more than 20-30 feet between any speaker. On Sunday when I installed, everything worked perfectly and updated nicely. Speakers were all in a group, playing radio fine. Yesterday got a bit patchy after we installed spotify with speakers stuttering then stopping completely. Today nothing, in the Sonos App on a PC server I can only see four speakers and sometimes one or two will pop in and out. Really frustrating as the MD spent €2,500 on my recommendation. If I were to wire the speakers using the ethernet port at the back of the speakers, would this allow wired networking as opposed to wireless which may be patchy? I have also installed 9 ubiquity unify wireless access points throughout the building at the weekend so if the

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A
5 years ago
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JoannadeTiddlesTrending Lyricist I
asked in Advanced setups

Help needed with connection address for external hard drive

Dear Sonos Hive Mind. My extensive music library is on an external Lacie hard drive which is attached to my Apple Time Capsule. This used to mean that I could access this library from any of my devices on my home network. However, I cannot work out how to get Sonos system to access this library. Please can someone help me work out what the file location address is that I need to put into Sonos? The info for my music library folder shows: afp://JKT's AirPort Time Capsule._afpovertcp._tcp.local/LaCie/iTunes but this address isn't acceptable to Sonos.

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J
6 years ago
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Music NutEnthusiast I
posted in Advanced setups

Feature Request: Standalone Sub

Would it be possible to allow configuring a Sonos Sub by itself as a “room”?.  This would solve for a couple of use cases:Those with Sonos Moves could group the Moves and standalone Sub when in close proximity. Example Office Move Pair + Office Sub. Those with the desire to have more than one Sub in room could group with an existing room that already has a Sub. Example: Living Room (+Sub) + Living Room Sub

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M
3 years ago
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jeffpdavis1Contributor I
posted in Advanced setups

Sonos, Unifi, VLANs, and RSTP clarification

After having read this RSTP Post from a year ago, I need a clarification.My Sonos (9 spkrs) system is working fairly well and reliably in a VLAN (IoT) and can be controlled from the main LAN via Android, IoS, and Windows.  After quite a bit of work setting up my EdgeRouter-4 with firewall groups and rules, IGMP, mDNS, multi-cast (not blocked), and now RSTP/STP, I have a question from the post aboveFirst my setup:  Off of my EdgeRouter-4 is a 24-port Unifi Switch. Off of that switch are three other Unifi US-8 switches. On one port of the 24port Switch is a Sonos Boost and on one of the US-8 switches is a PlayBase wired connection. It won't connect wirelessly anymore. Wifi adapter went bad I guess. All other Sonos speakers are wireless. Before today I had all switches set to STP, but as many have noted this slows down all other non-Sonos DHCP requests to 45-55 seconds. Who knows what other network problems this causes. I saw your article about setting each of the switches to RSTP and in

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T
2 years ago
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SkyeContributor I
posted in Advanced setups

A/V Receiver Optical Out to Play Bar??

Did anyone try it? will it work? Sonos suggest to by pass the AV receiver with all components in to TV and Optical out to Play bar..... I am just trying to de-clutter my living room with the a play bar, sub & play 3 to replace my 5.1 speakers. and of course sync with my other sonos products around the house. will it works?

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B
7 years ago
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Gary EContributor I
posted in Advanced setups

Major Issue with Wireless and Wired at the same time

I have a number of Sonos amps around the house, with two being connected to different switch ports. My network kept slowing down, dropping out, then coming back on again after a few moments. Basically, my whole network was virtually unusable, and this went on for months. Eventually I traced the issue to the Sonos system on my network. When I unplugged a whole floor in my house from the switch, I miraculously could still see the servers on that floor, be it with an incredibly slow response. WOW. I traced this to the Sonos systems being connected wirelessly and passing my normal network traffic between them. This created 2 separate paths to many devices on my network: 1 via the hard wired switch ports, and 2 via the wireless connection on the Sonos. Who would have thought that Sonos acts as a wireless bridge for my standard network traffic. It seems that this caused to intermittently drive my whole network traffic through a much slower Sonos wireless connection, which I measured at aroun

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M
5 years ago
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