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Ahmed
Contributor I
January 7, 2019
Answered

Does Sonos take advantage of the full mesh-wifi capabilities?

I've recently installed a Eero based mesh network in my house to reach all the awkward little corners that my previous setup could not. I have to say I'm impressed with it.

One thing has been bothering me. When I try to connect the Sonos set up I have, distributed around the house, it seems that the Sonos system is only binding to a single AP MAC address. The support url shows pretty much all my sonos elements with "red" status for bad wifi signal quality.

Is that how it works with Sonos, you only bind the whole system to a single base station? if so, I would like to urge you to support the full functionality of the mesh systems that can steer the devices to the nearest base station.

Appreciate the clarification so I can decide what do with those speakers that keep dropping their connection.

Thanks.
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    melvimbe
    melvimbeAnswer
    January 7, 2019
    Is your system setup as a 'wired' or 'wireless'?

    https://support.sonos.com/s/article/3235?language=en_US.

    If wired, then no, as Sonos is going to use it's own mesh network. If wireless, then I would think it would use the full mesh network. I am not familiar with Eero though, and if there are configurations and such you'd need to set to optimze usage.
    Danny
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    17 replies

    melvimbe
    melvimbeAnswer
    January 7, 2019
    Is your system setup as a 'wired' or 'wireless'?

    https://support.sonos.com/s/article/3235?language=en_US.

    If wired, then no, as Sonos is going to use it's own mesh network. If wireless, then I would think it would use the full mesh network. I am not familiar with Eero though, and if there are configurations and such you'd need to set to optimze usage.
    Danny
    AhmedAuthor
    Contributor I
    January 7, 2019
    its setup as wireless - nothing is wired into any speakers and the boost is powered down.
    John B
    January 7, 2019
    its setup as wireless - nothing is wired into any speakers and the boost is powered down.Then you have set up your system not to use the Sonos mesh at all. Was that your intention?
    AhmedAuthor
    Contributor I
    January 7, 2019
    its not using the sonos mesh - attached is what I see. the interesting part is that the "garage" sonos is sitting right next to an Eero unit, which is part of the mesh. Literally 50cm away with only air between them.

    note the values of the OFDM network. Only the "Lounge" ones are green.

    its also obvious the system is not using the mesh since the mesh matrix is grey. Normally it has the cross connection strengths.
    John B
    January 7, 2019
    What you have is not a signal strength issue but a HUGE wireless interference problem. What other wireless systems do you have?

    I still don't know what you mean about Sonos using the mesh network. As you have chosen not to use the Sonos mesh, Sonos devices will connect to Eero access points in the way any other device would.
    AhmedAuthor
    Contributor I
    January 7, 2019
    There is only one wifi network in the house. No other wireless systems are around the house. however the neighbours do have some wireless security systems.
    John B
    January 7, 2019
    Try changing the wireless channel and rerun the matrix.
    AhmedAuthor
    Contributor I
    January 7, 2019
    eero does not allow that, it adapts the channels to maximize network performance. I have 5 stations all using different channels.

    Ive asked my neighbor to switch off their security system and it seems to have done the trick with the majority of my sonos now showing green.

    so i guess that was the source of issues. thanks for the pointer.
    Stanley_4
    Stanley_4
    Grand Maestro
    January 8, 2019
    I had a six camera HD security camera system set up here for a few days and the cameras were using about 65% of a pretty empty channel. Lots of re-transmissions and other problems too. Had to go wired to get decent performance.
    John B
    January 8, 2019
    eero does not allow that, it adapts the channels to maximize network performance. I have 5 stations all using different channels. Although it seems this isn't the main cause, this is also a reason for wiring a Sonos device and bringing SonosNet into action. I really think you should try this - it may or may not help. Presumably your neighbour is not going to leave his security system disabled?
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