This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.
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- 11,233 Replies
Will there be an LTE Router update for the ARC/Sonos app?
Just purchased the Arc/Sub3/2xOne set up and just found out that this Sonos system cannot connect to a wifi router that uses LTE (4G) as its internet source. It makes no sense to me as the speeds are comparable to boardband, it has enough speed for 3 people to use say Netflix, youtube and scroll social media at the same time. In near future I will update the Router to a 5G one which will have speeds of up to 100mps+. But even as it stands the Sonos system would configure with a 5G router. And unfortunately where we live does not have the option for the traditional fiber/Ultra broadband etc. It is a shame as I was really looking forward to having this Sonos set up. Before I return it, I would like to know if Sonos are intending to do any updates that would allow users with a LTE router register and use their products?
SAMBA v4.15.5 file server stopped working for Sonos connect:amp
once i upgraded the OS of my linux box its SAMBA service is not recognized anymore by my Sonos connect:amp device - while the same setup worked just fine for years. no browsing in the directory tree, no music library update, no playing of any music files, nor mp3 nor flac…the crucial difference i assume is in the SAMBA version, now at 4.15.5 which does not come anymore with the ancient SMB1/NT1 protocol the connect:amp relies on. is there anybody out there that got the connect:amp work with a modern SAMBA version > 4.11 ?here a few elements in my smb.conf file that helped in the past to make this work :client min protocol = NT1server min protocol = NT1ntlm auth = ntlmv1-permittedfollow symlinks = yeswide links = yesunix extensions = noany help is greatly appreciated !
Outdoor TV Wiring Setup - Sonos Integration
I am trying to optimize an outdoor TV setup for simplicity but also use Sonos sound setup I have. When planning out I did run 2XCAT6 behind the TV but didn't really think through how my Sonos Audio setup is going to work so trying to figure out ARC with Samsung and the HDBase-T setup.Outdoor:- TV (Looking at Samsung Terrace) which has HDMIs including HDMI ARC; Also supports HDBase-T but doesn't come with a transmitter only a port on the TV- Sonos/Sonance Outdoor Speakers connected to Sonos Amp by Pool (4 all on one Amp right now)- 2 CAT6 runs behind TV- No other cabling other than electricityIndoor (Wiring Closet)- Sonos Amp that powers 4 outdoor speakers- DirecTV Receiver (Wired via Coax)Question:I want to use my Sonos speakers via the Sonos Amp for sound with the Outdoor TV - How do I make sure that I can watch TV from DirecTV Receiver or Apps on the TV and have sound go through Sonos AMP via ARC? The Sonos AMP only has one HDMI port IN for ARC (no Out) and DirecTV only has HDMI out
Drop Outs Discussion
I’ve had a few discussions with people here. We concluded that I had the wrong channels selected on my WiFi/Sonos system. Changing those helped a lot. Now I’m having issues with the three installation options. One solves the issues I have, but creates other ones. I have an Orbi AC3000 with 3 satellites. I have 21 Sonos Nodes powering 24 speakers (one is Amp with L/R/S). Three are BT capable (so no SonosNet).My gold standard is being able to stream HDMI audio sources or a streaming song everywhere, hearing the first chord, and experiencing no drop outs.The three options are:Amp plugged into Orbi Satellite Ethernet with WiFi on, generating SonosNet for all my speakers that are wireless. Several are plugged into Orbi (base or satellite) with wifi off. Audio plays 99% perfectly. Starts instantly, is smooth, adjustments are fast (volume, pause, seek). But, I see like 30% of my network requests fail. It’s like a request goes down a Sonos node and then just hang. So apps/stuff ju
Amp + Arc Wired/Wireless Set Up
This is the set up recently put together but I’m having a hard time setting up the AMP as surrounds. The ARC & TV are outside on a porch. The amp is inside in a basement utility closet. If I try to set up the amp as surrounds wirelessly, it doesn’t connect, which I would suspect would happen because it’s in a basement below the Arc and there’s an exterior wall between the two likely interfering the 5Ghz connection the Arc puts out. However, I ran a CAT6 cable between the Arc and Amp, but when I try to set up the surrounds with that plugged in, it’s still giving a network error. Should the Amp be plugged into my wireless router instead? I’m stuck!
Music cutting out, skipping songs, unable to stream with 12 Sonos devices
Using Sonosnet and ethernet connected players. I added my WiFi credentials, that didn't help, so I reset and removed my WiFi credentials. I am using an ethernet connected Boost, a Playbar, and a few Connects connected by ethernet around the house, the rest of the players are wirelessly connected and in About My Sonos, each device indicates WM: 0. Have given each Sonos device a DHCP reservation on the router. Restarting the router sometimes helps for awhile. Toggling the Sonosnet channel from 1 to 6 to 11 sometimes helps for awhile but not for long. Streaming from TIDAL performs the worst, streaming from my own music library performs better. I'm using Xfinity gigabit internet service and have two wireless access points in a small house and moving around the house I get 400Mbps WiFi download speeds. Sonos Diagnostics code 1281242672 . Thanks for any assistance.
5 sonos devices on a Ubiquity Unifi network. Matrix looks terrible.
Just brought up a network at home, and the matrix now looks terrible. Details below. Something is clearly wrong. You can see in the attached matrix that there is no root device, and a lot of STP is blocked. Wired devices are turning up orange. This Sonos system has “evolved” over 5 years and several routers, bridge swapped for boost, etc. I feel like it maybe needs a factory reset. There are a few settings in there I care about, but could live without (a couple of playlists, DSP tuning of the speakers). Here are the full details: I'm using Sonos Net for the wireless. Here's the network topology: Unifi USG router -> Unifi switch 8 (root switch). root switch -> Sonos Boost. root switch -> Playbase "Living Room" root switch -> Unifi switch 8 (secondary switch). secondary switch -> Sonos Connect (Office). Sonos Play5 II, wireless, near boost (“Birthday”) Sonos Play5 I, wireless, near connect (“Smoky”) The Unifi switches are set up the recommended way for Sonos. Spa
Sonos and the FCC
So, this isn't really an "Advanced Setup", but there are many who enjoy keeping up on Sonos and whatever their newest products are by going through the FCC database, and we tend to be "advanced" users. As a result, I thought I'd post this list of FCC IDs registered to Sonos. I will do what I can to keep this list current over time.Notably missing from this list are the Connect:Amp (ZP120), Connect (ZP90), and first generation Play:5. The RM000, RM001, and RM002 wireless cards were certified to be modular RF components, so they could be used in multiple devices without those devices needing separate FCC IDs. I assume this is why specific FCC IDs were not created for these three Sonos devices.I don't know why there are two Play:1 models with different FCC IDs, though some sites elsewhere on the internet have identified one as being for China.Grantee Code: SBV - Sonos Inc.FCCID - Product name/modelRM038 - S38/One SL (per FCC Product Markings image)RM027 - S27/RoamRM026 - S26/Sub v2RM024 -
Network matrix assistance
Hi there, I'm new to Sonos and have recently installed 4 devices (2 x connects and 2 x Ones). I've had the occasional blip in playback so have run the network matrix which I've attached. My wifi signal is very strong in all areas - I've got hardwired repeaters in my roof directly above all the Sonos devices. I havent hard wired any of the Sonos devices to the network yet as this would involve taking a cable down from ceiling. What I'm interested in understanding: - should I start with hard wiring a Sonos device or is it better to go with a Boost? - if you go with a Boost does that mean that Sonos then only works via the Boost? If so then I'd probably need multiple Boosts. Any advice appreciate. thanks.
Wired speaker drops out in Mixed Mode
I have a Mixed Mode setup with Wired and WiFi connected speakers.I don't use SonosMesh as the WiFi space is so crowded that you can't run a single channel (1,6 or 11) clearly through out the setup. [img]2ddf7dd5-494e-414a-8dfd-c970358bd1ce.png[/img] Somehow the wired (!) office keeps dropping out. Any idea why this would happened? (and also I have STP undefined in my network matrix, to unknown devices..?!)
Repurpose recycled Play 5
I purchased a play 5 for part. Turns out it’s recycled but the speakers work just fine. I understand the need to brick the software component of the speaker but is there any reason this can’t be used as a plain old “dumb speaker?” Seems like a total waste to make the speaker completely non functional.
Sonos One emits RF even in wired mode
Hi there,I'm trying to disable all the wireless of the Sonos One SL speaker. I've connected it via Ethernet and enabled Wired mode. However, it still emits R.F., approximately 20 mW/m2. I suppose it's a Bluetooth module. When it's in Wi-Fi mode, it emits approx. 800-1000 mW/m2, which is enormous, especially when placing this speaker in the bedroom.My suggestion for the product team is completely disabling Wi-Fi and Bluetooth modules when the device enters Wired mode.P.S. I can upload a video with my measurement using a Cornet RF meter.
Troubleshooting: Wired Sonos causes disconnects for all wired devices in network
Hello,I have a network setup, where I have a Zyxel modem connected to the ISP, with 2 WiFi APs connected in LAN ports, and an ethernet switch connected to a LAN port directly in the modem as well. The ethernet switch connects the rest of the wired devices in the house. When I wire my Sonos Beam, it creates the SonosNet mesh and the rest of the speakers connects to this, everything looks fine. After the Sonos has been connected and everything is set up, random disconnects starts happening on my network. Every device connected through the switch loses connectivity to the modem. The devices connected through the switch still has connectivity between them, but the modem seems to have dropped off the network. The WiFi APs are still online with connection to the internet though, so I know the modem is still online. And the switch is working since the devices connected can still ping other devices on the IP they had before the modem dropped. When I remove the ethernet cable from the Sonos Bea
Does Port adjust the sync lag for AV receivers?
Just received the email about the new product offering, including the new port. Currently, I have a Connect attached to my Yamaha home theater with Play:1 speakers in adjacent rooms/areas. I cannot get through the 70ms lag produced by the AV receiver’s signal processor when streaming with any other device. Using analog input has reduced the lag, but it’s still annoying. Dies Port address the timing differences for 3rd party devices? If so, HOW?
Two homes with two NAS. Can I duplicate my iTunes library so I can listen with Sonos at both homes?
I have two homes. One is a vacation home, the other my main residence. I currently have a large iTunes library database of over 1,500 CDs that I ripped to a rack mounted RAID Network Storage Device (NAS). Sonos works wonderfully with this system at my primary home. I have many Sonos devices at both homes. So I bought a 2TB portable NAS unit and copied all of my iTunes data onto that device.I carried that device to my vacation home, plugged it into my network, and told my Sonos controller the location of the copied iTunes Database. Sonos refuses to play the music saying that I don't have permission to access these files. I own the music. These were not downloaded files. It is all from CDs that I had purchased. Can anyone tell me how to correct this situation?
Hook your Sonos system to IFTTT and control it with the cloud
For those unfamiliar, [URL="https://ifttt.com"]If This Then That (IFTTT)[/URL] is a service that lets you hook two internet services together, with the first acting as a trigger and the second as a destination. For instance, you can say IF a new Instagram photo is posted in a certain area, THEN save it to my dropbox folder. I've written an app that (with some work) hooks a Sonos system to IFTTT. So you can do things like IF someone tweets with a hashtag, THEN speak the tweet through my Sonos, or IF I arrive home, THEN play a specific Sonos Favorite. It's pretty cool to ponder the neat things you can do with the scores of channels that IFTTT offers. Check it out, and let me know if you have any questions. And certainly let me know how you end up using it. [URL="http://mattwel.ch/if-this-then-sonos/"]If This Then Sonos[/URL]
Cisco wireless LAN controller with Sonos
Hi I have a Cisco layer 3 switch (Catalyst 3560) and a wireless LAN that uses a Cisco LAN Controller (WLC 2504) and AP1042 access points. I have connected the Sonos components to the wired LAN on the same subnet as a computer with my music library, and it is able to connect to the Sonos components. However, I am unable to get my iOS devices on the WiFi network (same subnet) to connect to the Sonos components. I have enabled multicast on the WLC, and added the multicast group address 188.8.131.52 that I found on forum number 27459. (The iOS AppleTV Remote app started working when I enabled multicast, so there's some indication that it's working generally.) Does anyone have experience with this that you could share? Are there other configuration parameters--on the WLC or the switch--that need to be set? Thanks Bongo
connect to denon avr1200 and htd
I’m trying to use my existing HTD MCA-66 12 channel amplifier with 6 zones to play music throughout my home. Ideally I would keep the main zone running through my denon receiver and the audio would be as is today. The challenge is getting the other zones to play a different source while the main source is still running in my living room. So, basically I want to watch and listen to what’s on in my living room and still be able to listen to music in other rooms that doesn’t have to be the same as what is playing in my living room. I purchased the sonos connect because I was told by my audio guy that this is what would be required in order to accomplish this. I have tried all options I can think of, and havwnt had any success to this point. any help / advice / guidance would be greatly appreciated.
I've recently moved homes and am trying to get my Sonos setup more reliable. 4000 sq.ft. house with one connect:amp, a newer amp, one connect, 3 play:1's and a play:3. Was hard wiring as much as possible into my LAN, but found that Sonos and Ubiquiti can be a bit troublesome to setup. Based on feedback, when to full Sonosnet setup with a boost the only item connected/hardwired to a UB managed switch. Results are definitely better, but i still get drop outs especially when connecting more than 3 speakers, etc. my question is that if adding an additional Boost might help. 3 floors... i have the new AMP on the top floor, the boost on the middle floor, and am thinking about adding another boost on the lower floor (where the connect:amp is). will this help at all?
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