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Contributor I
January 7, 2024
Answered

Fixing multiple SSID connection issues

Hi all, I’m hoping someone can steer me in the right direction. I have two wifi networks in my house with different SSIDs. Let’s call them SSID 1 and SAID 2.
 

Three of my Sonos speakers (a 5, an old Play3 and a Roam) appear on the System tab when connected to SSID 1 and the fourth speaker (an old Play3) appears only when connected to SSID 2. I obviously would like to have them all appear on the same SSID, specifically SSID 2. 
 

Oddly, all four speakers show that they’re connected to SSID 2 in the Settings/System/Products view. I cannot explain that. 
 

Thanks for any advice/solution for this!

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Stanley_4
Stanley_4Answer
Grand Maestro
January 7, 2024

Turn off SSID 1 and get all your Sonos and Controller hooked to SSID 2.

You might need to run a temporary Ethernet wire to any that are stuck on SSID 1 so you can change it.

Turn SSID 1 back on and Sonos should ignore it.

Depending on your network settings you may need to connect the controller to SSID 2 to get all the Sonos to show up on it.

3 replies

Stanley_4
Stanley_4Answer
Grand Maestro
January 7, 2024

Turn off SSID 1 and get all your Sonos and Controller hooked to SSID 2.

You might need to run a temporary Ethernet wire to any that are stuck on SSID 1 so you can change it.

Turn SSID 1 back on and Sonos should ignore it.

Depending on your network settings you may need to connect the controller to SSID 2 to get all the Sonos to show up on it.

buzz
Grand Maestro
January 7, 2024

Both WiFi’s must use the same subnet. I have two WiFi’s and each SONOS unit is free to make its own choice.

Contributor I
January 11, 2024

Thanks a lot for the suggestions. I’ll give this a go!