This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.
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Detailed network information available ?
Hi, I have been running a Sonos 5 for a few years now and it works mostly good. But sometimes, the app does not find the Play5 speaker and it mostly happens at parties when it's most "critical" that it works. I have been searching for a detailed description on the networking that Sonos is using, but haven't been able to find it. I'm a network and security engineer and have been working with networks for 25 years. At work, I do enterprise networking, security and routing/firewalling/load balancing. I would like to understand what network topology Sonos is using for the system to be able to debug the system when it doesn't work for me. Is it available ?
Sonos and the FCC
So, this isn't really an "Advanced Setup", but there are many who enjoy keeping up on Sonos and whatever their newest products are by going through the FCC database, and we tend to be "advanced" users. As a result, I thought I'd post this list of FCC IDs registered to Sonos. I will do what I can to keep this list current over time.Notably missing from this list are the Connect:Amp (ZP120), Connect (ZP90), and first generation Play:5. The RM000, RM001, and RM002 wireless cards were certified to be modular RF components, so they could be used in multiple devices without those devices needing separate FCC IDs. I assume this is why specific FCC IDs were not created for these three Sonos devices.I don't know why there are two Play:1 models with different FCC IDs, though some sites elsewhere on the internet have identified one as being for China.Grantee Code: SBV - Sonos Inc.FCCID - Product name/modelRM038 - S38/One SL (per FCC Product Markings image)RM027 - S27/RoamRM026 - S26/Sub v2RM024 -
Will Sonos S2 support RSTP or newer STP path costs?
One of the consistent issues I (and many network implementors) have with Sonos equipment is dealing with the older/pre-standard STP path costs Sonos equipment presently uses (10 for Fast Ethernet vs the commonly used 19). This is especially problematic with when multiple tiered switches are installed on a network and path cost modification isn’t practical. Unifi (Ubiquiti) based switching networks can be especially problematic in this regard. Unifi switching can be set to STP or RSTP, but path costing can’t be edited persistently. With Sonos S2 coming, are there any plans to modernize / update the spanning tree implementation to support the current STP path cost standards, or better yet, support RSTP?
Sonos Connect + Harman Kardon SB26
Hi I am wondering whether I can buy a Sonos Connect and connect it to my Harman Kardon soundbar + bluetooth sub and it will work with my sonos speakers (via a RCA Y-cable - using the aux in on the soundbar)? And must the Sonos Connect be cabled to the internet or can it work wireless (wift)?
Using "Works with Sonos" Onkyo receiver TX-NR696 with Sonos Port and Boost
Just purchased a new Onkyo TX-NR696 receiver specifically for compatibility with Sonos. Reading the owner’s manual before attempting installation, I came across the following:“Displays the Sonos Connect connected to the same network as the network of this unit. Press the ENTER button to select the connected Sonos Connect.”I assume this is an older instruction that applies to Port installation as well as Connect. My question has to do with “connected to the same network as the network of this unit”.Because of connectivity problems (speakers disconnecting) on an earlier S1 system, I purchased a Boost. I assume Port should be connected to the dedicated Sonos Boost network when I set it up, correct? If so, what about the Onkyo? I assume it will not and will be on the normal home network. If so, does that mean I will need to connect Port to the home network as well for them to work? Or does Port only connect to the home network as I found is true for Sonos Move speakers? And if that is true
Changed UDP/TCP Ports for Sonos App needed after Update to S2?
I have split my IoT Devices and Office Devices into two different VLANs. With now named Sonos S1 App, everything was running smooth and fine. Now, I had to make the update to Sonos S2 (the S1 app refused to connect to my Sonos devices!). After the App Update, I'm not able to control my sonos devices anymore. Does anyone know if SONOS is now needing even more High-Ports on UDP from the App to the speakers or which parameters changed? @Sonos : It's a mad thing what is going on here. Many users are requesting more support for setups with different VLAN which are becomming more and more important also in private LANs. No right answer came at any point besides the system is not intended of this usage… Than the topic with bricking old hardware. Now you will not go for this step, but still pushing the customers for updates which will break existing setups and not one word in the changelog. I'm somewhat disappointed on this behavioral.
Changing IP Addresses with a BOOST...
I am trying to set my SONOS specific to specific IP addresses. The current SONOS IP addresses are 192.168.xx.100 to 192.168.xx.106 as assigned via the DHCP server.The revised SONOS IP addresses are to be 192.168.xx.200 to 192.168.xx.206. While I am well aware as to how to assign / move a DHCP [i]ASSIGNED[/i] IP address to a DHCP [i]RESERVED[/i] IP address (as I have successfully done for other devices) it is not working for any of my SONOS devices. While I was looking for solutions to this through the internet I noticed that the problem MAY BE that I have a SONOS Boost connected to 192.168.xx.100 with all other devices connected to the SONOS Boost per this article (see https://sonos.custhelp.com/app/answers/detail/a_id/3453/~/how-to-check-if-sonos-is-in-a-standard-or-boost-setup ). That is I noticed saw "WM: 0" for all devices. As I understand things this is likely the problem as the SONOS devices are getting there IP Addresses from the BOOST because they are connected to
Need Advice on Set up: Sonos, Ceiling Speakers, TV
Hi, Our home has wired ceiling speakers in separate rooms on the main floor. Each rooms speaker can be turned on or off individually via a wall control dial. There are also two speakers (no ceiling, but actual mounted speakers) on our screened porch - they are part of this same system. When we moved, I brought three Play:1 speakers with me. A friend's genius son connected everything through a Sonos Connect - the result being I can stream Sonos through both the hardwired speakers, and the three Play:One speakers - or choose one or the other. I don't know much about the wired setup - there's a bunch of wires and a receiver (?) in a utility closet under the stairs. Again, the genius kid set it up. What I want to do now is somehow add in a soundbar for our TV. I'd like the soundbar to work with our ceiling speakers. The TV is nowhere near the utility closet with all of the wires and receiver. How do I set this up? Is it possible to control all via Sonos? Have the TV sound som
Connect Amps with multiple speakers around the house
Hello! I'm looking for some advice on some Bose 191 ceiling speakers that I inherited after moving into a new house. I believe these speakers are all 8ohms. Here is my dilemma that I've tried to search through this community but I can't find the right answer with my setup. I have 3 ceiling speakers downstairs (2 in living room and 1 in dining room but all three are fairly close to each other in the same level). I also have 3 ceiling speakers upstairs (2 in the master bedroom and 1 in the master bathroom...again pretty close to I don't need these two areas separated). My first thought (and was my preferred choice) was to create 2 zones with 2 Connect Amps....one zone downstairs with 3 Bose speakers and one zone upstairs with the other 3 speakers. Reading online, it looks like that sound wouldn't be great with this setup but I could be wrong. After reading that 3 speakers may not work well, is my other option to create 4 zones with 4 Connect Amps (could be pricey here). That w
First-time set-up Sonos system with Cisco WLC 2504 environment
Hi! There is a huge barrier, which we cannot avoid when we trying to set up ours new Sonos system with network environment Cisco. For the first time set up you need to receive Broadcast Handshake from Sonos speaker on your mobile device with Sonos app. But the WLC blocks broadcast from the wired side to the wireless device, and "Broadcast Forwarding: Enabled" in "Controller->General" doesn't help. When we are making first-time configuration of Sonos trough the different Wi-Fi (not Cisco WLC) and create new Sonos system it works properly independently which of the wifi networks uses. There are next components in our system: [list=1] [*]Sonos C100 (Connect:AMP) 192.168.0.38 (34:7e:5c:22:25:b0); [*]Cisco WLC AIR-CT2504-K9 (Software release: 188.8.131.52); [*]Cisco AP AIR-AP1815I-R-K9 (184.108.40.206); [*]Cisco Switch WS-C3750-48P (SW Version 12.2(46)SE); [*]Cisco Router 1841 (C1841-ADVIPSERVICESK9-M), Version 12.4(15)T9; [*]iPhone SE as a Sonos controller (Software Version 12.4) 192.168.0.
is there a way to add more than 2 surround speakers
Hi guysOut of curiosity. I have a sonos surround system with one Sonos Arc , 2 Subs Gen 3 and 2 Sonos one SL as surround speakers. I wonder, is the a way to connect two additional One SL to the same system ? A few weeks ago they upgrade the S2 to connect two Subs. I did buy another Sub Gen 3 and it is amazing how the system improves with two subs. I would like to add two more SL but I think us not possible. Will it be ??
[ Ceiling Height: 20’: Dolby Atmos ]Aug. 12, 2020 Dear Community Friends, In a conversation with Sonos Sales today, I understand that the Sonos Arc’s recommended maximum ceiling height is 14’. I am wondering if there a community member who has tried the Sonos Arc in a 20’ ceiling height environment - if yes, please share your experiences - if there was any degradation in the quality of Dolby Atmos, was it enough to warrant not investing in the product? Please advise. Thanks.
Should I dare to try a VLAN?
Dear Community; I have read countless posts about IOT VLANs for Sonos speakers while having the controllers in iPhones/Android phones, ipads, etc on a separate VLAN. I believe it is a must ( minimum security practice) to protect my home NAS/servers. However, reading the latest posts, it seems the new Sonos App ver 10.6 broke existing solution. Given this, what should I do? Any guides or best practices I should follow? Here is what I have and what I have tried: PFSense firewall with the following VLANS: VLAN1: 192.168.10.x/24 with Windows 10 PCs VLAN20 IOT: 192.168.20.x/24 with Sonos players VLAN30 WIFI: 192.168.30.0/24 with iphone, ipads, laptops I have tried AVAHI, IGMP Proxy, and PIMD …. none of them worked. It seems the broadcasts are registered but still the controller apps cannot find the speakers. Yet, the iphone controller is the only that seems to be able to find the speakers ( previously configured and added to the app), so I can go from VLAN30 to VLAN20. Is
Set up separate Sonos network in same house
How can one run different Sonos devices on separate networks in the same house? I have Sonos speakers in most rooms. But, I want to add a Playbase to a TV in another room, but not have it connected to the rest of my network. If I connect it to my Wifi, will it try to join up automatically? Do I need a separate Sonos account? It needs to see the internet to do updates or I would cut it off completely.
Solution Found: Djing with Sonos 5.1 (DDj 400)
I found a solution to DJing with Sonos. The RCA output of the Dj console goes into bluetooth transmitter 5.0 , can use along with Headphone amplifier unit, and the bluetooth receiver , preferably of the same company, takes the spdif output to playbar. I tried this and there is no lag what so ever. Links of products used are : 2 peices of https://www.amazon.in/gp/aw/d/B0756H84GP?psc=1&ref=ppx_pop_mob_b_asin_imageOne piece of https://www.amazon.in/gp/aw/d/B07MV3PLPC?psc=1&ref=ppx_pop_mob_b_asin_imageTwo peices of adapter https://www.amazon.in/SeCro-Female-6-35mm-Stereo-Converter/dp/B06XBKV7FS/ref=mp_s_a_1_2?dchild=1&keywords=1%2F4+inch+to+aux+female&qid=1608451750&sr=8-2
Options for bad WiFi
Hello, I recently purchased two play 1 speakers and so far they’re great. One is placed in the living area and one is in the bedroom. They’re set up as standard connecting to my WiFi router. The WiFi is kinda spotty in the bedroom. The Sonos speaker in there connects to the network 90% of the time. The problem comes when I try to use the Sonos app and my phone and other devices can’t stay connected to the network therefore I can’t control the speaker. I had tried a powerline wifi extender by TP Link and mirrored the SSID and password however the app would frequently lose connection to the speaker when on the extended network. I know this isn’t a supported setup so no wonder it didn’t work. I was looking at mesh WiFi systems. Would this work to extend the WiFi to the bedroom so I can access the sonos app? (presumably boosting the signal to the sonos as well for the odd time it drops off the network) I’d like to avoid getting a Sonos Boost as the connection between the ro
Google Wifi, Google Fiber and Sonos
There are a couple of other threads in the forums about people having problems using their Sonos system after updating their WiFi to the new Google WiFi mesh network. I wanted to share my experience as well, especially if you also are on Google Fiber. I am on Google Fiber in Kansas City. My entire home network was working just fine... I have a Netgear Nighthawk R7000 wireless router configured as a an access point. I only switched to Google's WiFi ($300) because I am an early adopter. When I switched, setup of the Google WiFi three access points was easy. Things were working great and I was getting decent speeds. The problem is, I couldn't use my Sonos controller on my iPhone or iPad any more. So I went through a lot of trial and error and never got it figured out. I factory reset my Sonos bridge and turned off all of my Sonos speakers to try a fresh install. No matter what I tried, the iOS device connected to my Google WiFi could never see the Sonos bridge, even though it was h
Pass multicast traffic between wired & wireless
I spent part of the day with the installer then a couple more hours on the phone with Sonos support. Still can't get ny new Playable + Amp x2 provisioned properly. Here's my simplified network topography: Internet ==> Arris BGW-210-700 ==> Cisco RV130 (gateway) ==> Cisco 3560cg (core switch) ==> Netgear GS108 ==> Playbase / Amp 1 / Amp 2 (wired connection) All of the Sonos gear lives in VLAN101, 192.168.20.0/23. The Netgear is wired into port 2 on the 3560cg. Also, off the Cisco RV130 is this path... ==> Linksys LGS 116P ==> Cisco WLC 3504 The WLC3504 broadcasts an SSID on the same VLAN101, Apple iOS clients will join that SSID to setup & then control the Sonos gear. After countless attempts to get the gear setup, both with each wired to the Netgear GS108 and each joined the SSID on VLAN101, I had no success. Sonos device based diagnostics informed us that multicast traffic is not being transmitted at all or at least properly. The Sonos device do obtain
Setting Up to Play TV Audio Using Ethernet Cable to Connect: Amp
I have set-up a Sonos Connect: Amp to play music through four wired ceiling speakers in a room of my house. The four ceiling speakers are wired to the terminals on the back of the Connect: Amp. A 2018 Samsung TV is hung on awall of the room. Two communication cables terminate behind the TV: a coaxial cable used for cable TV feed and an unfinished Cat 6E Ethernet cable (not in use). The other end of the Ethernet cable (also unfinished) terminates in an A/V closet within reach of the Sonos Connect: Amp. It does not appear practical to replace the Ethernet cable with, for example, an HDMI cable due to the roughly 70-80 ft cable run (where the entire run is behind the walls). I would like the TV audio (but not surround sound) to play on the ceiling speakers through the Connect: Amp. Can I use the Ethernet cable to play TV audio through the ceiling speakers? If so, how? Thanks for any knowledge you can share.
Major Issue with Wireless and Wired at the same time
I have a number of Sonos amps around the house, with two being connected to different switch ports. My network kept slowing down, dropping out, then coming back on again after a few moments. Basically, my whole network was virtually unusable, and this went on for months. Eventually I traced the issue to the Sonos system on my network. When I unplugged a whole floor in my house from the switch, I miraculously could still see the servers on that floor, be it with an incredibly slow response. WOW. I traced this to the Sonos systems being connected wirelessly and passing my normal network traffic between them. This created 2 separate paths to many devices on my network: 1 via the hard wired switch ports, and 2 via the wireless connection on the Sonos. Who would have thought that Sonos acts as a wireless bridge for my standard network traffic. It seems that this caused to intermittently drive my whole network traffic through a much slower Sonos wireless connection, which I measured at aroun
Can Sonos work with a verizon mobile hotspot jetpack?
I use a verizon mobile hotspot to provide wireless internet in my office, for my ipad, macbook, etc. There is no router, so will I be able to hook up the speakers. I'd like to know before committing to a purchase. I have 2 small rooms I need speakers for.
Move - issues with grouping and playback
Hello. I’ve got an issue with Move - If I commence playback when all players are grouped together, it will not playback on my Move, but will play on all non Move speakers in the group If I commence playback on the Move, and then add all other players to that group, then all will play the source music as normal The non Move players (three of them) are all on a Sonosnet Boost wired connection. The Move is on 2G wi-fi (not using an extender) Anyone else having this issue, and an/or any suggestions for a remedy? Matt
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