Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,915 Topics
  • 12,547 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1915 Topics

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Nelson MinarContributor I
posted in Advanced setups

A fix for Samba and Ubuntu 22.04 / 22.10

Several folks have noticed that their Samba server stopped serving files to their Sonos v1 Music Library after upgrading to Ubuntu 22.04. After a whole lot of tinkering I found a fix:add “unix extensions = no” to the global section in the smb.conf file. That’s needed in addition to enabling SMB or NTLM v1 protocol, something that’s been necessary for a couple of years now.I have a couple of links with more info and will post them as a reply.

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1 year ago
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pierrebandoContributor I
asked in Advanced setups

surround sonos one SL buzzing when powered on

Hi,i just added two Sonos one SL and a Sub mini to my gen 2 Beam. It « works » except that when powered on, the two one SL are quite loudly buzzing constantly which is pretty unpleasant. i did a diag : 1035931804is there anything wrong with the speakers ?thanks and regards,pierre

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Earquake
1 year ago
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KokdjenmContributor I
posted in Advanced setups

Comment profiter du débit nécessaire pour le Dolby Atmos et DTS à partir de PC

Je possède un système Sonos (Sub + Beam 2 + 2 Sonos 1) connecté à un ordinateur de type PC sous Windows 11. La prise HDMI du PC est déjà utilisée pour la diffusion de l’image via mon vidéo projecteur. J’utilise donc la prise Optique de ce dernier pour le son. Prise optique insuffisante en terme de débit pour le dolby Atmos et le DTS. Quelle solution se présente à moi pour profiter pleinement de toutes les technologies audio ? (Ma réfexion du moment : Si la seule solution est l’acquisition d’un Sonos Amp, la revente du systeme intégrant le coût du Sonos Amp m’offre un large panel de produit)

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Airgetlam
1 year ago
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DaveM1709Contributor I
posted in Advanced setups

how can i moved my sonos to a second trusted network

I have two trusted networks that all my Sonos speakers are linked to, can I delete the original network and will Sonos automatically link to the second network?

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controlav
1 year ago
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FiskoPDContributor I
asked in Advanced setups

S1 app Music Library not allowing underscore character in PC network server name?

I’m using the updated S1 app and suddenly it can’t access my shared music folder on my windows PC.I’ve tried to reconnect to the shared folder, but the S1 app doesn’t accept the network server name because it has an underscore character in the name. Hence, I can’t connect to the music on my PC.It was working for a long time until now, so has something changed in the S1 app about allowable characters in shared server names for the music library? Any advice/insights greatly appreciatedThanks in anticipation,Peter D :-)

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F
1 year ago
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ZeroMilesContributor I
asked in Advanced setups

Multiple ethernet connections

We have 8 Sonos speakers in various part of our house with an ethernet cable connected to our sub which is part of a surround setup.  Is it productive to connect other speakers in the house to ethernet or is one enough?  Thanks!

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buzz
1 year ago
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DancingTableContributor I
posted in Advanced setups

Question about networking - ethernet

Hello!  I am someone who tends to plug an Ethernet cord into a device if it has an Ethernet port. I’m planning on picking up some Sonos speakers, and since they have Ethernet ports, I was going to wire them all up without a second thought. Then I read online about how they create their own Sonosnet and that wiring multiple up can cause STP issues. I really have no idea what STP is. I have two eero 6 pros and one eero 6. Just wondering if I still should wire them all up, or just leave them on wifi.  Thanks in advance. 

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buzz
1 year ago
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RosenholmContributor I
asked in Advanced setups

shared network

Can my wife play here's own music while I'm playing my own in livingroom? All speakers on the same network 

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melvimbe
1 year ago
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bawbagContributor I
asked in Advanced setups

Google mesh - connect to surround speaker

Hello,A few years ago I had real issues keeping sonos connected to my WiFi. A kind contributer here advised that it was my Google mesh causing the issue and to connect a speaker to one of the google WiFi points, I did and this fixed the issue.I've moved house now and installed Google again, the nearest speaker to a Google wifi point is play 3 and part of surround set up - linked to a playbar linked to TV. If I connect to this play 3 will that keep the Google wifi and sonos in sync?At moment I'm having issues connecting at all to Google wifi so looks like factory reset and start from scratch is way ahead.Thanks David

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J
1 year ago
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DazFContributor I
posted in Advanced setups

sonos causing wifi drop out

Looking for help please Community.Just changed broadband providers and have an issue whereby my speaker will cause the WiFi speed to virtually drop off. This usually happens at around 20 minutes of usage.Broadband company initially (and naively) couldn't find an issueThey have since changed what I presume is my IP address and are adamant that this will fix. They did this after I ran a ping and tracert test on the network.Nothing has changed however and I have gone back to them again.will they done this as there was a possible conflict with the Sonos set up IP?I have moved the speaker to 5ghz but this has no effectShell is my new provider and they seem quote useless!!Had no issues of the sort in the past with other providers Wishing I had never gone with Shell now but unfortunately tied in! I have seen something similar being asked in on here but no real resolution was ever posted.Any ounce of help would be much appreciated Kind regards and Merry Christmas Darren   

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buzz
1 year ago
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MontyBellContributor I
posted in Advanced setups

Dolby Atmos (PC, LG CX, Sonos Arc) Keeps Disappearing and Changing to Stereo

Hey gang,I’ve been trying to troubleshoot this problem and just can’t figure it out.  I have a PC with a 3090 connected to an LG CX (passthrough, bitstream, eArc, etc.) and the TV connects to the Arc. Upon booting the machine (fresh) I have Dolby Atmos automatically enabled and usable. I can watch content in Atmos, play games, all good.  The moment the system senses a signal that isn’t Atmos it switches to Linear PCM stereo (expected behavior). The problem is once this happens all traces of Atmos disappear from my PC. It will not see the system as Atmos capable. All options of atmos are removed from the system, dolby access app can’t recognize the Arc as Atmos capable, nothing at all. That is until I restart the PC. Once I do that everything is back to normal (atmos on by default, all dolby formats supported, so on.)I’ve noticed it’s some form of communication problem as even with everything enabled as Atmos if I turn off the Arc or change settings on the TV (without changing anything

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1 year ago
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Miko73Contributor I
asked in Advanced setups

Connecting to multiple WiFi networks

Hello,I have multiple Sonos products throughout my house and outside.  Since my house and property is big it is tough to cover with one wifi router.  I currently have 3 wifi routers to get proper coverage across my house and property. My question is, can I get my sonos attach to different wifi routers and be able to access all of them and play musics on all sonos products even if they are on different wifi routers? Thanks look forward to your feedback.

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M
1 year ago
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SwapusContributor I
asked in Advanced setups

2 Arcs registered but using only 1--how to reconfigure?

Apparently I created a thorny issue when I swapped out Arc SL (returned without resetting it) for Arc for my home theater surround system that includes Sub, Arc, and 2 One’s as left and right rear surrounds.  Each time I try to re-configure, Sonos app adds “room 2, 3, etc. and does not allow me add the One’s--it only presents 2 other One’s I have in other rooms.  Now, my entire config is messed up.Is there an easy resolution?  It seems every attempt I make only complicates matters!Help! 

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1 year ago
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ViceContributor I
posted in Advanced setups

Will there be an LTE Router update for the ARC/Sonos app?

Just purchased the Arc/Sub3/2xOne set up and just found out that this Sonos system cannot connect to a wifi router that uses LTE (4G) as its internet source. It makes no sense to me as the speeds are comparable to boardband, it has enough speed for 3 people to use say Netflix, youtube and scroll social media at the same time.  In near future I will update the Router to a 5G one which will have speeds of up to 100mps+. But even as it stands the Sonos system would configure with a 5G router. And unfortunately where we live does not have the option for the traditional fiber/Ultra broadband etc. It is a shame as I was really looking forward to having this Sonos set up. Before I return it, I would like to know if Sonos are intending to do any updates that would allow users with a LTE router register and use their products?

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P
1 year ago
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barrytechContributor I
posted in Advanced setups

New SMB server specially made for Sonos S1

For those interested in running Sonos S1 with SMB/CIFS and have trouble getting it to work on Samba, take a look at SMB server for Sonos S1. 

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Corry P
1 year ago
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Big Bull
asked in Advanced setups

Networking Connect AMP

Hi I have 4 Connect Amps sitting side by side but only one free port on my hub. If I connect one unit to the hub should I then daisy chain the other 3 to the first unit with hard wired ethernet cable or just rely on the wifi as they are all next to each other?

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B
1 year ago
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KlasWContributor I
posted in Advanced setups

Music quiz with Sonos

We have a small restaurant with an outdoor and an indoor area and our new setup looks like this:One Sonos Amp to power two pairs of ceiling speakers inside A bunch of Sonos One speakers to cover kitchen, dishwashing room, office etc One Sonos Amp to power two pairs of outdoors speakers We also have a mixer that we have previously used for live music and music quiz outdoorsHow should I set up the new system up in order to be able to run music quiz nights (basically a wireless microphone and a Spotify playlist)? It is no problem if the sound is not perfectly in sync inside and outside.My initial idea was to simply connect the wireless microphone directly to the Sonos Amp powering the outside speakers but (XLR from microphone box to 2 x RCA in to the Sonos Amp). But now I have started wondering what will actually happen when I plug in an input device to the Amp. I want to be able to have mix the music with different volume with the sound from the microphone and I want this mixed sound (vo

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K
1 year ago
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spencertheartistContributor I
asked in Advanced setups

changed broadband and can't connect Playbase by wireless

Changed from sky to ee broadband.  Followed procedure to reconnect playbase and got as far as entering the ee password but got :there was a problem connecting to “”tried doing it wireless and ethernet.  Ethernet worked but the sonos is in a different roomALSO - sonos sent me an email to change password but when I entered it I got “wrong email or password”Any ideas

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1 year ago
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BuckeyeTheDogContributor I
asked in Advanced setups

New Google Wifi mesh- Now I am unable to find the system

I havePlaybar Sub Six Sonos One SLs in three rooms- including two acting as rear speakers for the play bar).I was on Google Fiber hooked to a Netgear Nighthawk router.  It worked well.I have unplugged that and am on Google’s mesh point routers.  I have created a Guest Network, which I believe is 2.4 GHZ.Nightmare.  I have gone through a dozen or so different attempts to get the system working again.Over and over, I will get the message “Unable to find your Sonos system.”  And “Let’s fix it.”  I will go through the on-screen process, which includes going to every device and connecting it to the new network.  Then I see nothing in the Sonos app.  It will say “Unable to find your Sonos system” again.  Or the Account, System, and Services & Voice will just be grayed out. At other times, it says “unplug them all and replug them.”  Tried that several times.  Didn’t work. Other times, I used the Settings function to reconnect the speakers. Other times, according to the Sonos app, I even r

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K
1 year ago
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k_samirContributor I
posted in Advanced setups

sonos ARC placement above TV

Hello,Need some help and guidance before mounting TV and sonos ARC. I have 77” TV with 10 ft ceiling. TV hight will be 40”. Location is above fire place. The ceiling clearance from top of tv screen is 24 inches. Viewing distance about 12 feet.  So the question is, can I mount ARC above TV and still get best sound effects or am I going to miss out some ATMOS sound effects?Thanks in advance!!

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G
1 year ago
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southerndoc911Contributor I
posted in Advanced setups

Mixing WiFi with Hardwired

I currently have several wired speakers (with wireless disabled) along with a Boost providing SonosNet to my remaining wireless speakers.I’ve thought of changing from SonosNet to my own WiFi and have a few questions: Will this create network storms having the hardwired and wireless (on my own WiFi instead of SonosNet) because they’re on the same network?  I’m assuming no, but wanted to make double sure. How much traffic goes through uncompressed audio to the speakers?  I’m wondering if having 5-10 speakers on my home WiFi will impact my throughput for other wireless devices (phones, laptops, etc.).Thanks!

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X
1 year ago
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mosiemollContributor I
asked in Advanced setups

products keep disappearing from app

I had a Sonos Arc+Sub system in family room that was working pretty good (wifi connection). Since I liked the experience, I went ahead and bought 2 Sonos One and a Sonos Move for different areas of the house. I successfully added each to the App (all wifi Connections) and thats when the issue started. I now either see the room that has Arc or the room that has Sonos One. It seems to be random which one is displayed but I am not seeing all of them at the same time.The Wifi system in our house is LinkSys Velop Mesh system. I tried different things including wiring the Arc to the router and wiring the Sonos One to one of the Velop nodes. Still the same issue. I also tried restarting the router but it doesn’t seem to fix the problem. Any ideas? 

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Ken_Griffiths
1 year ago
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TheRamblinManEnthusiast II
asked in Advanced setups

System just started skipping tracks. Does this matrix look ok?

Hello good people.  I’ve been lucky to have my Sonos system up and running now for about 2 to 3 years with pretty much no problems.  Over the past week, my system has started dropping audio or randomly skipping tracks.I made two recent changes.  I tweaked the wifi channels in my house.  Also, I introduced three new speakers into the set-up.  I have a lot of speakers so posting the network matrix is a bit tough.  I’m posting two pages of it here.  I can scroll to the right and see some additional info mostly all in gray with two green boxes.I’ve gotten rusty on the meanings.  A bunch of my devices are connected by ethernet.  Some are not.  I thought the ones connected by ethernet would show differently on the matrix but that’s not always the case on this one.  Anything here any cause for concern?Add’l info:  I live in a rural area in the middle of a bunch of acres with no one around me.  So no wifi conflicts at least from neighbors.  Thank you.  

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P
1 year ago
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MalitaContributor I
asked in Advanced setups

what speaker cable should i use for the connection in-ceiling speakers to amp?

I am going to install 4 in-ceiling speakers and connect them to the amp. What speaker cable do I need to use for the connection? Is 2x1.5 cm cable enough or do they have to be thicker - 2x2.5 cm?

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M
1 year ago
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jelcowardContributor I
asked in Advanced setups

Sonos over large area

We use Sonos to deliver music in a course that we teach.  The course involves us visiting small hospitals and I have to get Sonos working, sometimes, over larger distances - and I am looking for advice around this rather than continuing with the repeated pain of my trial and error!We set up a mesh wifi network - the router is plugged into a working ethernet socket and this gives us internet access for some other purposes that we have.I usually plug a Play1 or a Boost into the router and then the other 6 Sonos speakers are placed in rooms - that can be far apart.I do not plug the Play1 or Boost into the hospital ethernet directly because I think they tend to block it (hospitals don’t usually want folks playing music day in , day out via their networks)The problem i have is that the distant speakers are sometimes too far - I can usually ‘see’ them in the app but playing music fails because of network speed.So….options?  I have tried using a couple of other Boosts in the hope that they ac

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J
1 year ago
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