IKEA Home Smart App -cannot link

  • 1 May 2023
  • 3 replies
  • 310 views

I have just bought the IKEA home Smart HUB and am using the Home Smart 2 App.

When I try to connect/setup Sonos Play:1 Play:3 Play:5 and Symfonisk speakers, it opens the SONOS 1 app but nothing happens. I cannot setup the speakers in the IKEA App. I have talked to IKEA Support at they cannot help me.


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3 replies

Userlevel 7
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How are your Sonos speakers connected?  And you followed these steps: 

 

That is the Old Ikea system. This is new Home Smart 2 system

I’m having the same issue. After much head scratching and internet searching I found the following article that indicates that the new DIRIGERA smart hub does not support SONOS S1 systems.

https://www.channelnews.com.au/ikea-launch-new-smart-hub-thats-not-compatible-with-sonos-devices/

So back to square 1 it appears.