Skip to main content
Contributor I
May 1, 2023

IKEA Home Smart App -cannot link

I have just bought the IKEA home Smart HUB and am using the Home Smart 2 App.

When I try to connect/setup Sonos Play:1 Play:3 Play:5 and Symfonisk speakers, it opens the SONOS 1 app but nothing happens. I cannot setup the speakers in the IKEA App. I have talked to IKEA Support at they cannot help me.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

3 replies

UKMedia
May 1, 2023

How are your Sonos speakers connected?  And you followed these steps: 

 

Remember: Sometimes Red Wine helps :)
Contributor I
May 1, 2023

That is the Old Ikea system. This is new Home Smart 2 system

Lyricist II
May 22, 2023

I’m having the same issue. After much head scratching and internet searching I found the following article that indicates that the new DIRIGERA smart hub does not support SONOS S1 systems.

https://www.channelnews.com.au/ikea-launch-new-smart-hub-thats-not-compatible-with-sonos-devices/

So back to square 1 it appears.