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Contributor I
January 27, 2017

Connecting a Sonos through an Aruba WiFi Controller? Here's how:

Just wanted to share my experience with setting up my Sonos Play 5 with an Aruba WiFi controller.
After many hours of tcpdump'ing and connecting the Sonos to wired networks (with everything working perfectly!), I found that by default, Aruba WiFi controllers (mine is a 225 running version 6.4.4.8-4.2.4.4_57496) drop broadcast & multicast traffic between attached wireless clients, which is used by the Sonos Controller app to find the Sonos.
There is a setting in the Virtual Controller under "Networks" (usually the name of the SSID you've created), WLAN Settings (click "Show Advanced options"), then "Broadcast Filtering". Mine was set to "All", and a quick change to "Disabled" + reboot, the app now found the Sonos with ease. Hope this helps someone not spend 4 hours on their Christmas morning trying to debug their brand new Sonos Play 5 ;-)

Steve
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    11 replies

    Lyricist I
    March 5, 2017
    Thank you so much - I can have my life back now 🙂.
    Lyricist I
    March 23, 2017
    Thanks!
    Lyricist I
    October 17, 2017
    Thank you Steve! You saved me more then 4 hours of searching. Spent about 2 hours until I found your post here. I see posts that mention AirGroup configuration but as I do not have that configured I continued looking. Then I read this here and I have Aruba AP105's with the "Broadcast Filtering" option set to "ARP". I did the same as you, set it to "Disabled" and rebooted the AP's and it worked like a charm. Thanks again Steve!
    Lyricist I
    December 17, 2017
    Thank you Steve appreciate your post. Saved me hours of trial and error.
    Lyricist I
    May 15, 2018
    Thank you for posting this! This worked for us too. Using Aruba IAP315.
    Vince_Umamy
    Lyricist I
    November 15, 2018
    Maaaaan this was crazy helpful, thanks!
    Lyricist I
    December 8, 2018
    Thanks so much Steve! This worked perfectly for my IAP-105's ?
    Lyricist I
    July 15, 2019
    Just wanted to share my experience with setting up my Sonos Play 5 with an Aruba WiFi controller.
    After many hours of tcpdump'ing and connecting the Sonos to wired networks (with everything working perfectly!), I found that by default, Aruba WiFi controllers (mine is a 225 running version 6.4.4.8-4.2.4.4_57496) drop broadcast & multicast traffic between attached wireless clients, which is used by the Sonos Controller app to find the Sonos.
    There is a setting in the Virtual Controller under "Networks" (usually the name of the SSID you've created), WLAN Settings (click "Show Advanced options"), then "Broadcast Filtering". Mine was set to "All", and a quick change to "Disabled" + reboot, the app now found the Sonos with ease. Hope this helps someone not spend 4 hours on their Christmas morning trying to debug their brand new Sonos Play 5 ;-)

    Steve

    Hello Steve,

    Your solution saved me some hours...
    Thanks
    Kurt
    Lyricist I
    July 23, 2019
    Genius! Steve_c_c.

    I have Aruba Central and you have to go here to disable Broadcast Filtering:

    • WIRELESS MANAGEMENT
    • Edit the Network you're trying to join (click the pencil on the right).
    • Expand "Broadcast/Multicast"


    • Click the drop down and choose DISABLE:
    • Save your changes.
    After you connect your speaker you can turn this back on and the system works just fine.
    Lyricist I
    February 25, 2020

    So I tried this, and disabled the Broadcast filtering but it still fails at the end of the setup every time. Completely dumbfounded by the whole thing. It used to be fine when we could use a wired computer to connect to a wired Sonos device, but now that I am forced to go through wireless for a setup the Wifi comes into play.