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Avid Contributor I
August 12, 2020

Ceiling Height.

[ Ceiling Height: 20’: Dolby Atmos ]

Aug. 12, 2020

 

Dear Community Friends,

 

In a conversation with Sonos Sales today, I understand that the Sonos Arc’s recommended maximum ceiling height is 14’.

 

I am wondering if there a community member who has tried the Sonos Arc in a 20’ ceiling height environment - if yes, please share your experiences - if there was any degradation in the quality of Dolby Atmos, was it enough to warrant not investing in the product?

 

Please advise.

 

Thanks.

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14 replies

Simon B
Retired Sonos Staff
August 13, 2020

Hi @ceiling20, Thanks for reaching out and welcome to the community. Regarding your concern. Let’s wait for suggestion and feedbacks from our Sonos community users who may have this kind of set up. So that they can share their experience and feedback about the ceiling height. 

Let us know how you get on with the advice above.

We're here to answer any further questions you have.

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ceiling20Author
Avid Contributor I
August 14, 2020

Dear Simon B.,

 

Thanks for your response - let us see what Community Members have to say.

 

Regards.

 

ceiling20

 

 

Simon B
Retired Sonos Staff
August 14, 2020

Hi @ceiling20, thanks for the update. Let’s wait for feedback from our Sonos community users.

We're here to answer any further questions you have.

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ceiling20Author
Avid Contributor I
August 15, 2020

Dear @Simon B,

 

I see that you work for Sonos.

Since I have not gotten any feedback from the Community Members, I was wondering if you or/and Sonos Tech./Research can attempt to address my flat 20’ High Ceiling - see photo:

***

 

***

Thanks!

Simon B
Retired Sonos Staff
August 15, 2020

Hi @ceiling20, thanks for the update. In my opinion, the ceiling may be too high. I would suggest around 7-9’ would be the highest suggested ceiling height. But, I can also suggest if you can coordinate with the Geek Squads on what they can suggest for this kind of set up. 

Let us know how you get on with the advice above.

We're here to answer any further questions you have.
 

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ceiling20Author
Avid Contributor I
August 19, 2020

Dear Dolby / Atmos Advocates,

 

While I find your silence deafening, I do admit that I am pushing the envelope with a flat ceiling of 20’. 

@Simon B - with your resources, I was wondering if you can reach out to Dolby to address my situation. Also, I hope Dolby experts are part of this community.

 

If 14’ flat ceiling Dolby / Atmos is 100% - what reduction in sound quality is anticipated with a 20’ flat ceiling?

 

In the big picture, I will procure the Arc, and test it - yes, I know that I can return it if my test is unsuccessful.

 

Someone out there, please add to this conversation - I know there are many ceilings out there in the 15’ - 20’ range - this is highly characteristic of the open home design that many enjoy.

 

Thanks, and best regards.

 

ceiling20

 

Airgetlam
August 19, 2020

Curious as to how you want people to measure the reduction in sound quality. Is there a metric / particular measurement you’re looking for? Are you expecting people to have both standard ceilings as well as 20 foot ceilings so that they can provide you this data you’re looking for?

Bruce
ceiling20Author
Avid Contributor I
August 19, 2020

Dear @Airgetlam / Bruce,

 

I am merely looking to have someone share his / her experiences for Arc in a 20’ flat ceiling environment - no complicated analysis.

 

Sonus / @Simon B and Dolby cannot ignore the reality of higher-end homes with ceiling heights of 20’ - such awareness will certainly play an important role in the success of Arc - a brilliant product.

 

Regards. 

 

 

Lyricist II
December 9, 2020

@ceiling20 It has been several months without an update on your end. Did you end up purchasing the Arc? If so, I’m curious about your subjective feedback. I have 19’ ceilings.

Lead Maestro
December 9, 2020

People with standard 8 ft ceilings only get a subtle height effect from the Sonos Arc’s upfiring speakers, so don’t expect to get much of a height effect in a room with a 19 or 20 ft ceiling.

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