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CHIZZLEContributor I

Components and Architectural

Sonance architectural

Just hooked up a Sonos Amp with a couple Sonance architectural ceiling speakers. Sounds like absolute garbage. I had an am/fm alarm clock back in the 80’s that sounded better. What gives?

Vibe4itContributor I

Controllers and Music services

NAS/iMac help (NAS noob)

I use Sonos mostly to access local files. The app told me today I’m going to need a NAS to do this in the future.i currently have around 16000 music files (and growing).My files currently live on my newish iMac (running Ventura).I’ve spent a frankly disgusting amount of time curating this collection. It means a lot to me is anyone would probably guess by just being here asking these questions.At a minimum, I would really appreciate a recommendation on a good Nas for someone in my situation. Particularly with the emphasis on doesn’t know what the F he’s doing. If anyone actually feels like giving me a little more information on best practices for bringing one of these things home, I would certainly appreciate it.

MiltBContributor I

Setting up two ERA 100s with Sonos ARC and Samsung TV.

Help! Spent several hours today trying to set up my two new ERA 100 speakers with my existing ARC system and Sub Mini, all playing through a big Samsung TV, with Pandora music in the daytime and evening news and a few streaming or network shows in the evening. I play Pandora music using the app on the Samsung, but the two ERA speakers would not respond with that approach--zero sound from the ERAs. The tech support person suggested using the Sonos app to access Pandora. That works, but that’s not how I want to access Pandora. Pandora has worked just fine using the Samsung TV remote until I added the ERA speakers. But it won’t work that way with the ERA speakers. My tech support person seemed as frustrated as I was. After nearly two hours working with her, I could see that we were getting nowhere by doing down the same paths over and over-with the same negative results. I suggested that she get with someone who could solve the problem which she promised to try to do. So I have

JSBintheCityTrending Lyricist I

LG WebOS 23 and Sonos Arc - Added TV Speakers to Sonos Arc

Before this latest version of LG’s TV OS...I had a Sonos Arc setup with my LG G2 and there was just one sound control and the TV’s speakers were not used. Now...the TV sends sound thru its speakers and the Sonos ARC. Is this expected? How can I make it so I can manage both sources thru the Sonos app? Am I missing something ?

NgggggggContributor I

delete account

I’m trying to delete a duplicate account so I can change the email on my existing account. Can you do that?

hahnsburgContributor I

Controllers and Music services

My Sonos was hacked or hijacked

My Sonos system was recently hacked or hijacked. One of my “rooms” in my house suddenly started playing head-banging music at highest volume. Appears to have been a song streamed from Spotify. I did not request this music, and did not recognize the song (full of explitives). When I tried to stop the song and turn down the volume, the song would restart and the volume control was sliding back to maximum. Clearly I was not in control of this device and service.I powered down my entire house AV system (modem, router, Sonos system, etc..). I also did strong-password update to modem, wireless access points, WiFi, Sonos, and Spotify.I’ve uploaded support diagnostic information to the community.Is Sonos aware of these invasive events?

Davidme2Contributor I

Components and Architectural

third party subwoofer wireless connection

I would like to buy a third party subwoofer to add wirelessly to my Sonos one amp which powers two wired ceiling speakers. Does anyone know if this is possible and if so which subwoofers will work? I.e. can I buy any subwoofer that has WiFi connection?

paulfieldingContributor II

Sonos App super slow - Because I have all old devices, or is it likely Network?

Over time the Sonos App on my devices has gotten slower, and slower. Response time is horrendous. I figure it’s gotta be from one of two things:All my devices are OLD Play: 1s and a SoundBar. Perhaps they’re just getting too old for the current capabilities? I have found several threads discussing app performance and Network issues. I’ve done a bit of superficial digging and I don’t **think** I have any network issues going on. I’ve got a pretty solid and stable network. Several of my devices are wired rather than using wirelss, I’m using SonosNet still on the rest. I COULD switch them to using regular wifi, though I’m a bit hesitant because I’ve been using SonosNet successfully since before Wifi was an option.Thoughts on where I should focus my energies?

Geordieshorts74Contributor I

Controllers and Music services

Redesigned Sonos app and compatibility with voice-over screen reader in IOS

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus

Daddy RabbitContributor I

sound quality of e300

I have an Era 300 that I enjoy. However, it’s missing something. Doesn’t have enough ooompf. The highs sometimes are too harsh to bright. I need some punch. Would it be better to buy another Era 300 or buy the mini sub to go along with current Era 300? Which is going to offer me the most accurate sound

Marco.BSonos Staff

The new Sonos Mobile App & Web AppNews

Today we are introducing the most extensive app redesign ever, creating an unprecedented streaming experience that allows listeners to organize their favorite playlists, stations, albums and more from over 100 services on one customizable Home screen. The new Home screen provides faster access to Sonos system controls with one easy swipe up, making tab to tab jumping a thing of the past. As a leader in sound experience that’s focused on creating a better way to listen, Sonos intentionally redesigned the app on a modern software platform for an easier, faster and better experience that can support more rapid innovation. The reimagined app supports all existing S2 products and will be available globally through a software update for the S2 mobile app. 100+ streaming services, one Home screenThe redesigned Sonos app prioritizes a listening experience that’s human - allowing you to bring your true favorites front and center and giving you more control to make your streaming experience you

CHIZZLEContributor I

Components and Architectural

Sonance architectural

Just hooked up a Sonos Amp with a couple Sonance architectural ceiling speakers. Sounds like absolute garbage. I had an am/fm alarm clock back in the 80’s that sounded better. What gives?

Vibe4itContributor I

Controllers and Music services

NAS/iMac help (NAS noob)

I use Sonos mostly to access local files. The app told me today I’m going to need a NAS to do this in the future.i currently have around 16000 music files (and growing).My files currently live on my newish iMac (running Ventura).I’ve spent a frankly disgusting amount of time curating this collection. It means a lot to me is anyone would probably guess by just being here asking these questions.At a minimum, I would really appreciate a recommendation on a good Nas for someone in my situation. Particularly with the emphasis on doesn’t know what the F he’s doing. If anyone actually feels like giving me a little more information on best practices for bringing one of these things home, I would certainly appreciate it.

MiltBContributor I

Setting up two ERA 100s with Sonos ARC and Samsung TV.

Help! Spent several hours today trying to set up my two new ERA 100 speakers with my existing ARC system and Sub Mini, all playing through a big Samsung TV, with Pandora music in the daytime and evening news and a few streaming or network shows in the evening. I play Pandora music using the app on the Samsung, but the two ERA speakers would not respond with that approach--zero sound from the ERAs. The tech support person suggested using the Sonos app to access Pandora. That works, but that’s not how I want to access Pandora. Pandora has worked just fine using the Samsung TV remote until I added the ERA speakers. But it won’t work that way with the ERA speakers. My tech support person seemed as frustrated as I was. After nearly two hours working with her, I could see that we were getting nowhere by doing down the same paths over and over-with the same negative results. I suggested that she get with someone who could solve the problem which she promised to try to do. So I have

JSBintheCityTrending Lyricist I

LG WebOS 23 and Sonos Arc - Added TV Speakers to Sonos Arc

Before this latest version of LG’s TV OS...I had a Sonos Arc setup with my LG G2 and there was just one sound control and the TV’s speakers were not used. Now...the TV sends sound thru its speakers and the Sonos ARC. Is this expected? How can I make it so I can manage both sources thru the Sonos app? Am I missing something ?

NgggggggContributor I

delete account

I’m trying to delete a duplicate account so I can change the email on my existing account. Can you do that?

hahnsburgContributor I

Controllers and Music services

My Sonos was hacked or hijacked

My Sonos system was recently hacked or hijacked. One of my “rooms” in my house suddenly started playing head-banging music at highest volume. Appears to have been a song streamed from Spotify. I did not request this music, and did not recognize the song (full of explitives). When I tried to stop the song and turn down the volume, the song would restart and the volume control was sliding back to maximum. Clearly I was not in control of this device and service.I powered down my entire house AV system (modem, router, Sonos system, etc..). I also did strong-password update to modem, wireless access points, WiFi, Sonos, and Spotify.I’ve uploaded support diagnostic information to the community.Is Sonos aware of these invasive events?

Davidme2Contributor I

Components and Architectural

third party subwoofer wireless connection

I would like to buy a third party subwoofer to add wirelessly to my Sonos one amp which powers two wired ceiling speakers. Does anyone know if this is possible and if so which subwoofers will work? I.e. can I buy any subwoofer that has WiFi connection?

paulfieldingContributor II

Sonos App super slow - Because I have all old devices, or is it likely Network?

Over time the Sonos App on my devices has gotten slower, and slower. Response time is horrendous. I figure it’s gotta be from one of two things:All my devices are OLD Play: 1s and a SoundBar. Perhaps they’re just getting too old for the current capabilities? I have found several threads discussing app performance and Network issues. I’ve done a bit of superficial digging and I don’t **think** I have any network issues going on. I’ve got a pretty solid and stable network. Several of my devices are wired rather than using wirelss, I’m using SonosNet still on the rest. I COULD switch them to using regular wifi, though I’m a bit hesitant because I’ve been using SonosNet successfully since before Wifi was an option.Thoughts on where I should focus my energies?

MOSmittyContributor I

Components and Architectural

13 yo system

My Sonos was professionally installed 13 years ago. I have a bridge and a connect:amp. The connect is wired to two outdoor rock speakers. It looks like either my bridge died or the power supply did. I have the bridge connected to my wireless router but there are no lights indicating a connection. What’s my best alternative to get this up and running without spending much? Thanks!!

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