I've had a working Sonos system for years, comprising of a sonos amp, a sonos connect, a sonos play:5 1st gen and a sonos play:5 2nd gen. The sonos connect uses a wired connection all the others are wireless. I have a sonos bridge wired to a Netgear router. All have worked perfectly until today and now I can't get anything to work, regardless of what I do.
All Sonos apps (PC and Android mobile) are no longer seeing any of the wireless devices. I have rebooted the router (twice), rebooted the sonos bridge, tried hard wiring one of the sonos play:5's to my network, performing an update, but nothing seems to work.
When updating the windows PC sonos app, the app ends with "Update problem - There was a problem during the update of your Sonos system. - Try again". That's just great!!!!! I have tried again many times, but nothing works!
When I hard wired the sonos play:5 2nd gen to my network I was able to add it and then play music on it. When I removed the network connection it no longer works and disappears from the app.
So, what's going on Sonos? Why have all my wireless devices suddenly disappeared and why can't they be added back in. I'm really getting VERY frustrated trying to resolve this issue, which is wasting my time.
I'm sure you're going to tell me it is my wireless network that is causing the issue, but all my other wireless devices are working fine!
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