My new Sonos Portable needs an overnight charge, is it normal that it should take so long? Also the charge dissipates quickly, no where near the advertised number of hours. Also it switches itself on when i use the app regardless of whether I plan to listen to it which probably does not help battery life. Do I have a faulty battery? Can it be programmed to only come on via its switch
Best answer by GuitarSuperstar
“For the fastest charge, we recommend charging Roam with a 5V/2A (10W) USB power adapter. While Roam is capable of charging with a 5V/1.5A (7.5W) USB power adapter, you may experience slower charging times. Common 5V/1A (5W) phone chargers will not be able to charge Roam.”
To conserve battery, turn off the Roam completely by pressing and holding down the button on the back for five seconds until you hear a chime. Currently you are just putting the Roam to sleep which allows the battery to drain when not in use and allows the Roam to wake up anytime you open the Sonos app.