Airplay 2: Existing Sonos One speakers not showing up



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Sonos need to make this crystal clear.

You mean like here, in the main support page for Airplay 2:

https://support.sonos.com/s/article/1230?language=en_US

The following Sonos speakers are compatible with AirPlay 2:

Beam
Sonos One
Playbase
Play:5 (second generation)
If one or more of the above speakers are not listed, make sure they are powered on and connected to your Sonos system. Sonos One and Play:5 speakers that are setup as surrounds will not be available for use with Airplay.


Yep exactly in the middle of a SUPPORT page. When I buy a new product I don't go to the Support pages first. Most of the material people read before a purchase is on how to enable non Airplay speakers by connecting a Sonos One or other Airplay 2 enabled speaker. The pages even have a pic of the Playbar.


Yep exactly in the middle of a SUPPORT page. When I buy a new product I don't go to the Support pages first. Most of the material people read before a purchase is on how to enable non Airplay speakers by connecting a Sonos One or other Airplay 2 enabled speaker. The pages even have a pic of the Playbar.


You should be checking the support page for the functionality you are purchasing, because there isn't a company in the world who prominently lists up front what their product doesn't do.

Anyway, my point was that Sonos most certainly makes it crystal clear.


Yep exactly in the middle of a SUPPORT page. When I buy a new product I don't go to the Support pages first. Most of the material people read before a purchase is on how to enable non Airplay speakers by connecting a Sonos One or other Airplay 2 enabled speaker. The pages even have a pic of the Playbar.


You should be checking the support page for the functionality you are purchasing, because there isn't a company in the world who prominently lists up front what their product doesn't do.

Anyway, my point was that Sonos most certainly makes it crystal clear.


As I said, the marketing material is misleading and no it isn't crystal clear from that point. At the end of the day it's their loss, the speakers are going back.
K 2,

I must admit the Airplay topic was also quite very widely spoken about here in the community too, when the Sonos One, the PlayBase and Play:5’s (gen 2), each became Airplay-2 compatible. This was before the Beam was released and added to the Airplay capability.

A few people were more 'miffed' though, that the PlayBar was not capable of Airplaying, but it was certainly clear that Sonos Ones were not able to Airplay when bonded as 'slaves' in a HT setup. I mean they can’t even be seen as a 'separate' room for Airplay purposes, as they form part of the main PlayBar Room, so it was always fairly obvious to me.

However it makes sense to buy a couple of Play:1’s and swap-out the Sonos Ones and use them elsewhere in the home. That’s what I would prefer to do, if I was in your situation.

I currently have a Beam, 3 x Sonos Ones, 2 Play 5’s and 8 x Play:1’s ... and no regrets here! ...I’m now hoping for a next generation PlayBar.

I found it better to 'add' more speakers, rather than 'take-away'.?


As I said, the marketing material is misleading and no it isn't crystal clear from that point. At the end of the day it's their loss, the speakers are going back.


As I inferred, anyone looking at marketing material expecting to learn what a product doesn't do is going to be very disappointed.
Yep, I'm an idiot. Turns out that I have a PLAY:1. Sorry to have wasted everyone's time. All along I thought the Christmas gift I got was a Sonos One, and couldn't wait for AirPlay2. Fail.

This thread led me to recognize that I, too, have play:1, and not Sonos 1.
Actually (and to be pedantic, sorry), you have a PLAY:1, and not a Sonos One. There is no Sonos 1.
Umm great. Useful stuff
Yea, sorry about that. Sonos' strange naming makes it difficult for many of us who attempt to support here on the forums, since the speakers are somewhat different, and the names so similar.
So I’m a little late to the gripe fest, but add me to the list of users doing a double take after finding out their new Playbar doesn’t support AirPlay 2. I get the older speakers not being supported, but it’s just ridiculous to support the Playbase and not the Playbar.
Not a dealbreaker for me though, my garage/bedroom/living room all play great music wirelessly via Sonos app fine enough. It’s a little clunky compared to the Apple Music native solution but whatever.
The PLAYBAR was designed what, 5 years before the PLAYBASE came out? It makes sense to me that the electronic components in them might be different. I'd be more hesitant about that position if they came out a year apart, but that's just not the case.

Yes, it is mildly frustrating, but I too purchased a specific speaker to receive AirPlay 2, so that I could group it with the other rooms that didn't have a "newer" Sonos device in them. I get the fact that older tech just doesn't have the horsepower to run newer software. My original iPhone won't run iOS 12. Why would I expect any different from Sonos?
There ya go, thx Bruce. I didn’t know one was 5 years older.

I get it, but don’t like the analogy. If the Playbase was discounted to $399 that’d make more sense to me. Your post is kinda like saying “of course your iPhone 8 doesn’t have Face ID, you need a iPhone X or newer. How can you expect Apple to add these features to a 3 year old phone, get a new one.” Except, Apple prices all those phones differently as they have different features. Playbase and the old Playbar are both $699 msrp.

Either way, it’s fine for me as I’ll just use the Sonos app when needed. 99% of the time the Sonos use is all TV anyway, streaming music is just an add on for me.
Yea, I'm not the CEO of Sonos, so I don't have much control over pricing. But I don't recall that the pricing was that different between my iPhone X or my iPhone 8, either. As any company does, they charge what the market will bear, not what the appropriate price should be based on feature differences. If I were a shareholder, that's certainly what I would want.

But I do hear you. Unfortunately, despite my hanging around these forums for years, Sonos hasn't implemented many of my suggestions 🙂

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