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Eos97
Contributor I
November 11, 2019
Answered

trade up on a set

Hi 

I am able to take advantage of the trade up offer , I have a gen 1 play 5 am I able do get 30% off a play 5 room set ?

 

many thanks

Mark

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    ratty
    rattyAnswer
    November 11, 2019

    You mean the 2 x Play:5/gen2 set (“Two Room Pro Set”)? Yes, that appears to be treated as a ‘single product’ for the purposes of the discount.

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    5 replies

    ratty
    rattyAnswer
    November 11, 2019

    You mean the 2 x Play:5/gen2 set (“Two Room Pro Set”)? Yes, that appears to be treated as a ‘single product’ for the purposes of the discount.

    Eos97Author
    Contributor I
    November 11, 2019

    Yes that’s the set I’m after sorry for being unclear

     

    thank you for your reply I have also had a response for sonos customer care which says the following 

     

    I can advise that at the discount applies to either one product or one set. For further information please visit these links below.

    Trade Up

    Terms and Conditions

    I hope this information is of some assistance to you.

    Thank you. 
    Kind regards, 

    David B

    Stanley_4
    Stanley_4
    Grand Maestro
    November 11, 2019

    Sonos is being very nice, traded my old ZP 80 for a discount on a 5.1 Beam system and got the discount off the combination price.

    Wolfman2011
    Avid Contributor I
    January 25, 2020

    I have a Gen 1 Play 5 that qualifies for the trade up program. First I would like to thank Sonos for such an offer , no other companies really do this. That said if I were to trade up I would like to go to a new play 5. Problem is Gen 1 came out in 2009 and eol at least for new software is May 2020. Play 5 Gen 2 came out Nov 2015. We are now 2020 so that makes it already about 4 and 1/4 years into its life cycle. Thus perhaps it would last another 7 years before it is slated for doomsday.  For this reason I won’t spend money at this time.  Sure I could buy one of the other speakers, but value wise my play 5 gen 1 still sounds great . It sounds better than the play one, it plays equally as well as the move does (IMO). Even has a carry handle  when I take it to my deck. My wish right now is that Sonos gives the Play 5 gen 2 some love in the form of an upgrade.  Then I may upgrade with confidence. Other than that it may be time for me to move on. 

    Stanley_4
    Stanley_4
    Grand Maestro
    January 25, 2020

    Answered at your other post

    https://en.community.sonos.com/wireless-speakers-228992/trade-up-scheme-6831609/index8.html#post16398537

    Terms & ConditionsAccessibility statement