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Contributor I
June 6, 2022
Answered

Status on my return

Hello,

My Play5 was received almost 2 weeks ago at Sonos.  I have not received any email confirmation of receipt or status of replacement.  I have tried calling 3 times and sat on hold for over 45 mins each time with no connection.  A little frustrated, can someone assist?

thank you,

Chris

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    Ken_Griffiths
    June 6, 2022

    @csinsc,

    Here is a link to Sonos Sales, you are perhaps best to speak with them direct:

    https://support.sonos.com/s/global-sales-help

    2 replies

    Airgetlam
    June 6, 2022

    This is, for better or worse, a community board, and not really a way to directly communicate with various groups within Sonos. Your best bet would be to call in, and speak to the appropriate folks. 

    Bruce
    Ken_Griffiths
    June 6, 2022

    @csinsc,

    Here is a link to Sonos Sales, you are perhaps best to speak with them direct:

    https://support.sonos.com/s/global-sales-help