Hello,
My Play5 was received almost 2 weeks ago at Sonos. I have not received any email confirmation of receipt or status of replacement. I have tried calling 3 times and sat on hold for over 45 mins each time with no connection. A little frustrated, can someone assist?
thank you,
Chris
This is, for better or worse, a community board, and not really a way to directly communicate with various groups within Sonos. Your best bet would be to call in, and speak to the appropriate folks.
Here is a link to Sonos Sales, you are perhaps best to speak with them direct:
https://support.sonos.com/s/global-sales-help
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