Pre-ordered the roam on 03/09 and recall seeing a delivery date for 04/20 but now I don't see anything indicating that date. Are there any updates for pre-order delivery timelines?
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Sonos Roam pre order delivery dates
Best answer by Airgetlam
I suspect the latest info would be posted on the sales page. This area is a community support area, we’re not really aware of the whole shipping situation. You may want to contact Sonos Sales directly.
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Somehow, I don’t see my Roam showing up tomorrow if it’s still in CA and has to get to TX. 😀
Preordered the White on 3/10.
Ordered on day of release in March. White with charging base. Email last night from DHL(uk) to say arriving Monday. Sonos site still says preparing to ship. Weirdly my credit card has not been charged. Was on as a pending transaction but vanished a few days ago. Credit card company tell me on phone they have no transaction. Checked with Sonos 3 times who tell me they have the funds. Weird, but perhaps the charge will update?
Wburns wrote:
Ordered on day of release in March. White with charging base. Email last night from DHL(uk) to say arriving Monday. Sonos site still says preparing to ship. Weirdly my credit card has not been charged. Was on as a pending transaction but vanished a few days ago. Credit card company tell me on phone they have no transaction. Checked with Sonos 3 times who tell me they have the funds. Weird, but perhaps the charge will update?
I’ve a vanished transaction too. But I remember I had the same happen when I purchased something from West Elm (I was eventually charged), so it could be a US/UK transaction thing. 🤷🏻♂️
ColA
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Preordered white Roam on April 11. Today status switched from “backordered” to “preparing to ship”.
Ordered a black one10/03, DHL say it will be delivered 21/04. The main Sonos order page says it has been delivered! ! ! ! Order detail page says it has shipped - Sonos clearly need to get their act together on their order pages.
Ralpfocus wrote:
Ordered a black one10/03, DHL say it will be delivered 21/04. The main Sonos order page says it has been delivered! ! ! ! Order detail page says it has shipped - Sonos clearly need to get their act together on their order pages.
My status said "delivered' last night before it was actually delivered today.
Bumper wrote:
arjunsf90 wrote:
Bumper wrote:
Congrats. Mine is still showing backorder 
I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Ah bummer dude.. well we are here for you, this order update support group stands by you haha. I feel like a lot of folks are getting the status updates in the past couple days so yours could be coming soon as well!
Thanks man, without the support of the order update support group I don’t know what I’d do lol. I’m still hitting refresh, no change, but will update again in a day or two.
Preordered March 9. I received a shipped email last night. Delivered today.
Bumper wrote:
Bumper wrote:
arjunsf90 wrote:
Bumper wrote:
Congrats. Mine is still showing backorder I’m just gonna sit here and hit refresh every three seconds rather than work lol.
Ah bummer dude.. well we are here for you, this order update support group stands by you haha. I feel like a lot of folks are getting the status updates in the past couple days so yours could be coming soon as well!
Thanks man, without the support of the order update support group I don’t know what I’d do lol. I’m still hitting refresh, no change, but will update again in a day or two.
Preordered March 9. I received a shipped email last night. Delivered today.
Where do you live? I live outside Philadelphia. Pre-ordered on March 9th - the second you could do so. My Roam has been in “preparing to ship” status since Friday. Unless it comes tomorrow -- which seems unlikely now, barring a shipped email in the next couple of hours, I’ll be a little disappointed in Sonos.
Otherwise, what was the point of pre-ordering? I can literally do curbside pickup tomorrow at a nearby Best Buy and get a Roam. I thought pre-ordering meant you got it ON or BEFORE the release date (not after)? Technically the release date is in 4.5 hours.
Viscito wrote:
Somehow, I don’t see my Roam showing up tomorrow if it’s still in CA and has to get to TX. 😀
Preordered the White on 3/10.
Did your fedex status update by any chance? Mine has been stuck at the fedex facility (Bloomington, ca ) since Friday so most likely delayed for me atleast. I’m in California too so it’s in-state.
Ordered mine on 4/7 and still states backordered. I wish they would put out an update on where things stand with delivery.
Hopefully you got yours! I pre-ordered on April 4th, set to arrive 5/7 (in two days). I’ll reply back here if it doesn’t arrive
arjunsf90 wrote:
Pre-ordered the roam on 03/09 and recall seeing a delivery date for 04/20 but now I don't see anything indicating that date. Are there any updates for pre-order delivery timelines?
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