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Avid Contributor I
September 27, 2021
Answered

Sonos 'Refurbished PlayBar', does it ship with S1 or S2?

 

I have an S1 system that I’d like to keep as S1 (x2 Play 1’s and a Connect) I now need a PlayBar and would prefer not to buy secondhand. If the refurbished PlayBar from Sonos ships with S2 then is it possible to revert to S1?  Or, does it in fact ship with S1??

Thank you in advance!!

 

Steve

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    Lead Maestro
    September 27, 2021

    If the Playbar was set up on an S2 system, it can be downgraded to S1 by resetting the Playbar.

     

    Is this process reversible?

    While we don’t recommend downgrading your products to S1 after updating to S2, it is possible to downgrade cross-compatible products by resetting them and adding them to an existing S1 system.

    https://support.sonos.com/s/article/4845?language=en_US

    "Receive with simplicity everything that happens to you." - Rashi

    2 replies

    Lead Maestro
    September 27, 2021

    If the Playbar was set up on an S2 system, it can be downgraded to S1 by resetting the Playbar.

     

    Is this process reversible?

    While we don’t recommend downgrading your products to S1 after updating to S2, it is possible to downgrade cross-compatible products by resetting them and adding them to an existing S1 system.

    https://support.sonos.com/s/article/4845?language=en_US

    "Receive with simplicity everything that happens to you." - Rashi
    Avid Contributor I
    September 27, 2021

    Thanks for the swift answer G-S!! I shall now be purchasing come pay day..

     

    Mods pls close the thread.