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Virtuoso
February 28, 2021
Answered

Checking ZP90 before purchase?.

Hello all, is there any way to confirm a ZP90 is still functional (and not been used for Upgrade and bricked) before purchase?.

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Ken_Griffiths
February 28, 2021

Hello all, is there any way to confirm a ZP90 is still functional (and not been used for Upgrade and bricked) before purchase?.

Sonos no longer disable any traded-up devices - so as long as the seller (can in some way) confirm it is working okay at the point of sale (perhaps a recent video of it working), then you should be okay.

If it then transpires it doesn’t work (on receipt) for any reason, your redress would then be with the seller.

3 replies

Ken_Griffiths
February 28, 2021

Hello all, is there any way to confirm a ZP90 is still functional (and not been used for Upgrade and bricked) before purchase?.

Sonos no longer disable any traded-up devices - so as long as the seller (can in some way) confirm it is working okay at the point of sale (perhaps a recent video of it working), then you should be okay.

If it then transpires it doesn’t work (on receipt) for any reason, your redress would then be with the seller.

KeithmacAuthor
Virtuoso
February 28, 2021

Thanks, will see if I can get proof of it working.

Airgetlam
February 28, 2021

As to whether it has already been used for an upgrade, again, you keep need to rely on a screenshot from the seller, showing it is still eligible, and again, should there be an issue, redress it with the seller.

Bruce