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Can someone fix the Sonos shop website please so I can buy something?

  • February 24, 2022
  • 3 replies
  • 285 views
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Using an ipad or Firefox (windows 11) i go to the shop or search for product and click it I see

 

Best answer by Sotiris C.

Hello @Amadeus1756 , the issue has been addressed and it should be resolved now. Please let us know if you are still experiencing problems with the Sonos Store.

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    3 replies

    AjTrek1
    • AjTrek1
    • February 24, 2022

    This is a help community which does not have access nor can it offer probable solutions to Sonos website issues. Your best course of action is to call Sonos Customer Service and apprise them of the website glitches. You might also try clearing your browser history.

    The US website at the moment does not exhibit any issues to prohibit processing an order. 

    Together Everyone Achieves More = T.E.A.M.
    Sotiris C.
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    • Sotiris C.
    • Sonos Staff
    • Answer
    • February 24, 2022

    Hello @Amadeus1756 , the issue has been addressed and it should be resolved now. Please let us know if you are still experiencing problems with the Sonos Store.

    Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
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    • Amadeus1756
    • Author
    • Avid Contributor II
    • February 24, 2022

    Thanks @Sotiris C. 

    After trying again I was taken to the US sote for ordering; munging the URL got me to the right place where I could place my order.

    As an aside, as it was effectively down for nearly 24 hours, it might be worth having a scheduled task to check the site is behaving.

    Thanks again.

    Airgetlam
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