Ordered a Sonos Move in black, which was on backorder and said it'll ship mid July. My card was charged $1.00 and I never received any email communication regarding the purchase or anything at all. Just wondering if this is normal for back orders or if I should be trying to contact someone.
Thanks!
Hi
Sonos has a lot of it’s line-up on backorder at this time. Charging you card $1.00 is standard operating procedure for many merchants to verify the validity of your card. It also serves to allow the merchant to charge your card at later date without having to request you submit another order. Think having an airline ticket with an open travel date. You won’t be charged the full amount until the product ships. However, you can contact Sonos CS for a definitive answer.
Cheers!
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