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Cjhar69
Contributor I
October 6, 2020

backorder?

  • October 6, 2020
  • 27 replies
  • 5783 views

Purchased arc and sub on sept 27th any status on shipping ? Any ideas on when backorder will be filled? No dates at all posted

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27 replies

Luks327
Lyricist I
October 6, 2020

Ordered on 9/12 in the US and still says backorder

Individuals on Reddit who had ordered on the 10th and 13th have had theirs switch to “processing” today so hopefully within the next week or two for yourself? Frustrating stuff. 

    Cjhar69Author
    Contributor I
    October 6, 2020

    From your mouth to the sonos gods ears! They sent me the one gen 3s already just nothing else. Hopefully soon

      mudgummy
      Lyricist I
      October 6, 2020

      Ordered on 9/12 in the US and still says backorder

      Individuals on Reddit who had ordered on the 10th and 13th have had theirs switch to “processing” today so hopefully within the next week or two for yourself? Frustrating stuff. 

      I ordered 9/9 in the US and mine still says backorder :(

        Sawrub
        Trending Lyricist I
        October 6, 2020

        People who ordered in August and July are waiting so I am guessing ours will be in December lol

        hanwin
        Contributor I
        October 6, 2020

        ordered placed at sonos. com on 9/17/20.  credit card charged and order processing on 10/6/20.

        Sawrub
        Trending Lyricist I
        October 6, 2020

        ordered placed at sonos. com on 9/17/20.  credit card charged and order processing on 10/6/20.

        what did you order which color? I know white arc are not on that much demand.

        hanwin
        Contributor I
        October 7, 2020

        ordered placed at sonos. com on 9/17/20.  credit card charged and order processing on 10/6/20.

        what did you order which color? I know white arc are not on that much demand.

        black color

        spriteyoonha
        Contributor I
        October 8, 2020

        Trash company!! Why taking order even no products? Disgusting

          Mark P
          Mark P
          Retired Sonos Staff
          October 8, 2020

          Hi All.

          Welcome, thank you for reaching out to Sonos Community.

          Sorry for the delayed orders the demand for some of our products has exceeded expectations. We believe this is in part due to people spending more time listening and streaming in their homes.

          For products on backorder, you can place an order on Sonos.com, and we’ll ship it as soon as it’s available again.

          If you need help with any other information, please be sure to let us know.


           

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            Cjhar69Author
            Contributor I
            October 13, 2020

            My Order Says Processing!!!!!! No longer backorder!!! Hope to see ship soon, please please please!

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