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Contributor I
July 28, 2020

Arc Backorder Progress

If you bought you Arc online from Sonos, when did you order it and when did you finally receive it?  I ordered mid July and the anticipated ship date was July 24.  Now, the anticipated ship date for new orders is mid August.  I am wondering which order dates are currently being delivered.  Thanks

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288 replies

November 12, 2020

Ordered a black Arc on 10/11/2020 with an anticipated ship date from 11/13/2020— card was finally charged today and I’ve gone from Backorder to Processing. 🤗

I ordered 10/13 with a ship date of 11/13. No charge yet but hopefully this means mine is not far off. 

Lyricist III
November 12, 2020

And here I was wondering if it was the One SL rear speakers part of the full kit that were holding mine up as they seem in short supply or none at all with local retailers while some seemed to have Arc/Sub inventory.  I guess I’ll call when I get a chance.

Lyricist II
November 13, 2020

Ordered a black Arc on 10/11/2020 with an anticipated ship date from 11/13/2020— card was finally charged today and I’ve gone from Backorder to Processing. 🤗

I ordered 10/13 with a ship date of 11/13. No charge yet but hopefully this means mine is not far off. 

Ordered mine 10/10/20 and shipped today 11/12/20 USA on sonos website and ordered from Best Buy 3 days ago and it shipped out yesterday 11/11/20 now I got to return one while you all wait lol 

HT_Junkie
Lyricist III
November 13, 2020

Ordered a black Arc on 10/11/2020 with an anticipated ship date from 11/13/2020— card was finally charged today and I’ve gone from Backorder to Processing. 🤗

I ordered 10/13 with a ship date of 11/13. No charge yet but hopefully this means mine is not far off. 

Ordered mine 10/10/20 and shipped today 11/12/20 USA on sonos website and ordered from Best Buy 3 days ago and it shipped out yesterday 11/11/20 now I got to return one while you all wait lol 

Losing….my….mind….c’mon Sonos!  Show us some love north of the border!

November 13, 2020

Ordered a black Arc on 10/11/2020 with an anticipated ship date from 11/13/2020— card was finally charged today and I’ve gone from Backorder to Processing. 🤗

I ordered 10/13 with a ship date of 11/13. No charge yet but hopefully this means mine is not far off. 

Ordered mine 10/10/20 and shipped today 11/12/20 USA on sonos website and ordered from Best Buy 3 days ago and it shipped out yesterday 11/11/20 now I got to return one while you all wait lol 

Hopefully that means mine will ship soon. 🤞🏻
 

You might be better off selling it on CL or something. I would guess someone would be willing to pay a little over retail + tax since everywhere is back ordered. 

Lyricist III
November 13, 2020

I hadn’t bothered calling until today given how much this thread has gone so far (order 10/5 Canada, full arc/sub/one SL kit) but I just spoke to someone who claims the Mississauga warehouse should be getting stock today/Monday and orders should ship out within a day to people in Ontario after that - middle to late next week for delivery here is claimed.  Since I am literally 10 minutes from Mississauga hopefully this comes through soon.  Series X is here already.

HT_Junkie
Lyricist III
November 13, 2020

I hadn’t bothered calling until today given how much this thread has gone so far (order 10/5 Canada, full arc/sub/one SL kit) but I just spoke to someone who claims the Mississauga warehouse should be getting stock today/Monday and orders should ship out within a day to people in Ontario after that - middle to late next week for delivery here is claimed.  Since I am literally 10 minutes from Mississauga hopefully this comes through soon.  Series X is here already.

Thanks for the recon Joxer.  That’s good news.  Fingers crossed they’re not just feeding you a line but I feel like it would be legit based on a lot of the other timing going on.  I’m also close to Mississauga so hopefully it’ll be next day after it finally ships.  Next week would be great.

Lyricist III
November 13, 2020

I hadn’t bothered calling until today given how much this thread has gone so far (order 10/5 Canada, full arc/sub/one SL kit) but I just spoke to someone who claims the Mississauga warehouse should be getting stock today/Monday and orders should ship out within a day to people in Ontario after that - middle to late next week for delivery here is claimed.  Since I am literally 10 minutes from Mississauga hopefully this comes through soon.  Series X is here already.

Thanks for sharing this glimmer of hope Joxer! My 3/10 order still hasn’t seen any movement yet, so fingers crossed for all of us!

Lyricist I
November 13, 2020

I ordered from Sonos.com the black arc+Gen3 Sub 

On 10/13/2020 with expected shipment from 11/14/2020 . Today is that date and I have not been charged yet . Based in USA 
I’ll keep this updated -I hope we all get our units soon! 

Lyricist III
November 14, 2020

Well, I may be hooped for this date.  The sales people had claimed it would probably go out from the Friday shipment, but I’m still listed as backordered.  :-(  

I had a corporate discount so had to order via the sonos site.  Otherwise it seems they are prioritizing the box stores over people who have been waiting on the website.  

 

:-(