Contributor I

Arc Backorder Progress

288 replies
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If you bought you Arc online from Sonos, when did you order it and when did you finally receive it? I ordered mid July and the anticipated ship date was July 24. Now, the anticipated ship date for new orders is mid August. I am wondering which order dates are currently being delivered. Thanks

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strickers

Lyricist III

Whoop whoop, arc processing.

Good News!! Likewise, mine has changed to ‘processing’

Faith has almost been restored. Be warned though everyone, I ordered an in-stock One SL on the 11th of Jan which went straight to processing and got DHL tracking details. I had expected delivery date of 16th which came and went. When I checked tracking on DHL, no movement at all. Now got a revised delivery date of 22nd Jan. Might have delays to the Arc shipping also??

I think you mean Feb? I had similar for a Boost, I think DHL have a backlog caused by bad weather.

A

Amolyneux

Lyricist II

Whoop whoop, arc processing.

Good News!! Likewise, mine has changed to ‘processing’

Faith has almost been restored. Be warned though everyone, I ordered an in-stock One SL on the 11th of Jan which went straight to processing and got DHL tracking details. I had expected delivery date of 16th which came and went. When I checked tracking on DHL, no movement at all. Now got a revised delivery date of 22nd Jan. Might have delays to the Arc shipping also??

I think you mean Feb? I had similar for a Boost, I think DHL have a backlog caused by bad weather.

Sorry, yes, meant Feb. All this waiting is taking it’s toll...

Sonosjunkie

Prodigy III

And guess what’s just been charged to my credit card! Yet not a word about shipping! Ah well. Might be here for the weekend :-)

Lounge: 5.1 Arc HT (2x Subs and 2xP5 rears) with LGOLED77CX. Kitchen: 2xOneW, 2xP3w with SubW. Bedroom: 2xP1s. Office/Studio: 2xP5w. Snug 2xP1s. Garage: 2xOneW. Also 3x Moves.

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raguidu10

Lyricist I

...and I thought I was the only one checking on my Arc (black) order status every single day. I noticed it’s now changed to Processing.

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MBREB101

Lyricist III

Cheers MBREB101 yes it was that heart sinking moment when they told me I must admit!.I thought they were going to say be on its way Friday!.As I said give me your opinion on it when you get it

Mine arrived yesterday - oddly the shipping suddenly changed Wednesday night from arriving Thurs 18th to arriving Monday 22nd then I get a text on Thursday morning saying its arriving shortly! ...anyway its here and set up and sounds very good. Because of the shape of my room it doesn't give a particularly strong sense of surround, good wide sound stage though, so ive ordered a couple of sl ones for rears. Super easy to set up and surprisingly good with music - hope everyone who's still waiting gets theirs soon!

C

ChrisHouseStark

Lyricist III

Great news! Mine also shipped, should receive on Monday, unless this terrible weather delays it.

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Edgee

Contributor II

Hi guys

what’s your latest arc order movements /

mid feb here in Ireland I was checking stock local and Sonos , none …..as u could imagine ,

retailers here have the white , but black is like hens teeth …..

sonos site says ships approx one month after ordering (this from mid feb for me )

I Ordered from main Sonos site for expected delivery of 7th may one week ago

guys who ordered there’s feb get them in March ?

online retailers here are now saying

“ will NOT be back in stick for forsewabke future “

doesn't sound good !

Airgetlam

It’s a fairly common thing across all devices that use computer chips. Companies like Apple, Ford, and Tesla, to name just a few, are equally being hit by the current chip shortage caused by both issues where the chips are manufactured, and the ongoing shipping issues caused by the pandemic. If the chips aren’t for sale, Sonos can’t buy them in order to make their own speakers.

Bruce

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Equetefue

Lyricist I

I suggest that people post location, date of purchased, ship date.

USA

Ordered March 29th

Shipped April 9th

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Edgee

Contributor II

I suggest that people post location, date of purchased, ship date.

USA

Ordered March 29th

Shipped April 9th

Thnks for your reply

i was about to order mine around that date and estimated shipping was about 28th of April I think

left it a few days to order and shipping slipped a full week to 5th may

was your expected delivery around end of April …

if so maybe we dont have to wait a full month for shipping

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