Arc Backorder Progress

Just to have something to do I set up the pair of One SL and the Sub, hooked up the Sonos app to music services etc. I have the stands for the SLs do I could also get those put together.
 

I saw somewhere that packages over 120cm may be considered ‘oversize’ and the Arc looks to be 20x22x130cm or roughly 8x8x51 inches. Just over 4 feet long but pretty compact in other dimensions and not too heavy. Doesn't seem worth shuttling it back and forth to just deliver it at some magical point in the future. 

As a custom installer I purchase through distibution. I have had the Arc, Sub and Amps on order for months with multiple suppliers and have not been able to fill any of my customers orders due to Sonos stocking issues. I have had customers cancel orders because they do not want to wait any longer. I have lost thousands due to the ongoing delays. I (We) would appreciate an honest answer not the canned responses I see as to when we can expect to see product instock and shipping. 

@HT_Junkie @StrongmanAC Wow, quite an explosion of replies here but seems mainly from third party resellers.  I waited on the phone to complain to Purolator on Saturday about a 4-7 delay they put on the Arc (Ordered Oct 5, order cleared Nov 23, received the Sub 25th, One SL 27th) while I put together the stands/One SLs.  I have no idea if it made any difference, probably not, but my Arc came at 9:30 this morning (Monday Nov 30).

The deliver guy was actually standing at the door filling in details not the toss and run of the other items as well.

I did encounter long wait times for my initial contacts with the support at Sonos, but I had a crazy issue with my card, they really went the extra mile to help get it sorted, called me back twice (two separate support people), and in general were just fantastic.  I wasn’t happy about the initial delays but I have nothing but good things to say about the Sonos team.  Now I’ll get this setup sometime tonight and will no doubt be on other threads asking my newbie questions on various subjects ;-).

I ordered  my arc,sub and ones on Nov 8th and at that time said shipping Dec. 8th.  This afternoon i  went from backorder to order processsing to shipped with tracking numbers  in 2 hours 

Finally went from backorder to processing yesterday to shipped today with 3 tracking numbers within 24 hours. Super excited !! FYI - Located in Canada, BC

Update here.  Recieved notification from Sonos that my arc and sub would arrive on Nov 27th.

Purolator then said nov 30th.  

30th rolled around and only the sub showed.  I think here the dimensions of the arc made it special delivery, and it ended up showing Dec 2nd...  So just about 55 days since the order.  Thankfully I held out on the surround ones, and have picked those up for black Friday.  My discount code was better overall then the deal for arc+sub alone.  

Good luck to all who are waiting.  SO Happy I went with the sub too!

Update-- Typical bad luck for me   shipped nov 30   scheduled delivery to NY 12/7   2 of the 3 boxes are 40 miles from my house and 1 box  hasnt updated on Fed ex site since 12/1 and still says its in California  :(

Ordered 5.1.2 set in white on Nov 27th for delivery in PA, it got shipped today on Dec 8th. Got 3 tracking numbers, estimated delivery is Dec 11th. 

Ordered 5.1.2 set in black on Nov 26th for delivery to WI, no news; still says processing. Originally, it said December 18th (can’t remember if that was ship date or delivery date). Hope they don’t differentiate between those of us using 30% ‘coupons’ and those full price orders.

Does anyone have an update for European (UK) Purchasers?

Ordered 26-Nov and the order status simply says “Backordered”.

Some form of ETA would be a bit of comfort, I certainly thought I would get it before Christmas?