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worders
Contributor I
July 28, 2020

Arc Backorder Progress

If you bought you Arc online from Sonos, when did you order it and when did you finally receive it?  I ordered mid July and the anticipated ship date was July 24.  Now, the anticipated ship date for new orders is mid August.  I am wondering which order dates are currently being delivered.  Thanks

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288 replies

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Susvith
Lyricist I
November 17, 2020

Sonos Arc is ‘In Stock’ at Best Buy now.. Shipped in 2 days

LinusPauling
Lyricist I
November 17, 2020

Got my confirmation email tonight, shipment of my arc is in progress.

shef2000
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

HT_Junkie
HT_Junkie
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

Still back ordered here too...order date 10/05...today’s date is 11/18

Demzy84
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

Still back ordered here too...order date 10/05...today’s date is 11/18

Ordered 10/03 and still stuck in Dispatch Acknowledged for the last 2 weeks.

Did either of you use a 30% discount code by chance? I wonder if they are prioritizing people who paid full price over getting a discount haha

StrongmanAC
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

Still back ordered here too...order date 10/05...today’s date is 11/18

Ordered 10/03 and still stuck in Dispatch Acknowledged for the last 2 weeks.

Did either of you use a 30% discount code by chance? I wonder if they are prioritizing people who paid full price over getting a discount haha

My 10/03 order is still at new/backorder :smile::rolling_eyes:  I did use a discount code, maybe you’re on to something... 

Demzy84
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

Still back ordered here too...order date 10/05...today’s date is 11/18

Ordered 10/03 and still stuck in Dispatch Acknowledged for the last 2 weeks.

Did either of you use a 30% discount code by chance? I wonder if they are prioritizing people who paid full price over getting a discount haha

My 10/03 order is still at new/backorder :smile::rolling_eyes:  I did use a discount code, maybe you’re on to something... 

Wouldn’t surprise me at this point. Seems odd I’m going onto 10 weeks since I ordered and it just keeps dragging on.

At least that would explain a lot, just frustrating to see people in Canada who placed orders after me get theirs shipped. 

HT_Junkie
HT_Junkie
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

Still back ordered here too...order date 10/05...today’s date is 11/18

Ordered 10/03 and still stuck in Dispatch Acknowledged for the last 2 weeks.

Did either of you use a 30% discount code by chance? I wonder if they are prioritizing people who paid full price over getting a discount haha

My 10/03 order is still at new/backorder :smile::rolling_eyes:  I did use a discount code, maybe you’re on to something... 

Sorry to blow your theory but no discount code for me

Demzy84
Lyricist III
November 18, 2020

Sadly STILL backordered...  10/9 order date in Canada.  This is incredibly frustrating.

Still back ordered here too...order date 10/05...today’s date is 11/18

Ordered 10/03 and still stuck in Dispatch Acknowledged for the last 2 weeks.

Did either of you use a 30% discount code by chance? I wonder if they are prioritizing people who paid full price over getting a discount haha

My 10/03 order is still at new/backorder :smile::rolling_eyes:  I did use a discount code, maybe you’re on to something... 

Sorry to blow your theory but no discount code for me


well then I guess we are just 3 very unlucky people in Canada lol.

at this point I just hope I get it by Christmas. Have a wonderful Xbox Series X now and would like to get the full Dolby Atmos experience soon!

Joxer
Lyricist III
November 18, 2020

I’ve seen no update since on my order yet despite the Sonos rep telling me last Friday I wouldn’t have to call back in a week since I’d already have it (the Mississauga shipment that was supposed to go through Monday).  I’ll call back either tomorrow or Friday and see what the current story is.  It’s been 44 days since I’ve ordered.  Sonos Argggggg

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