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Guitarest
Contributor I
January 20, 2022

Amp Backorder, is it actually shipping?

  • January 20, 2022
  • 34 replies
  • 2770 views

I ordered a Sonos amp 12/24. Ship date was supposed to be 1/14 but now they are saying it’s delayed and don’t know when it will ship. My question is has anyone actually been receiving their orders at all or does the ship date just keep getting pushed back for everyone?  I’ve noticed these expected ship dates being displayed for the last 6 months. Has anyone actually received one?  

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34 replies

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2Alex22
Lyricist I
January 25, 2022

I ordered a set of the one SL speakers in white on 11/3/21 with a ship date of 01/04/22, still have not received them, heard from them on 01/09 in an answer to my question on order status and was basically told... backorders would be shipped out first once they receive them.

DellWyse
Contributor I
January 26, 2022

Oh great. The ones I purchased were refurbished so I guess I’ll be waiting at least another month. 

dickiegreenleaf
Lyricist I
January 26, 2022

I ordered a set of the One SL speakers in October 2021 with an “earliest” ship date of 1/04/22.

I still have not received the speakers, nor any shipping confirmation. Emailed Sonos Support to gather any information, and they did all but encourage me to cancel my order. 

notsoavgjoe
Lyricist I
January 31, 2022

I ordered 2 amps on 12/21 and had the same 1/14 ships from date as you. Received the same email you did. Still waiting as well.

jdyahoo
Contributor I
June 6, 2022

I ordered an Amp on 4/3/22 - still waiting.  For Current orders, as of 6/6, it shows estimated ship date of Aug 26, 2022.  Crazy!

 

    TJAY
    Contributor I
    July 19, 2022

    Same problem – I ordered a Sonos Amp on January 24th, 2022, and am still waiting for my unit to be delivered. Current ETA went from June, to July, now probably August – 8 months from order to (projected) delivery!

      Gator2177
      Lyricist I
      July 20, 2022

      Ordered 9 amps in mid April. Sonos has blown through 3 promised ship dates. Beyond frustrated. 

        TJAY
        Contributor I
        July 26, 2022

        Got an update on my Sonos Amp order from January 2022 today - delayed again until at least September 2022! Seems like Sonos is backlogged by about a year right now.

          jderickson
          Lyricist I
          August 1, 2022

          Now I finally understand by they’re +$200 on eBay. You want it now? You have to pay for it!

          I ordered two on 04/30/22, expected to ship from 06/24/22. Clearly that didn’t happen. I keep thinking it’s imminent, but based on what you all are saying and experiencing, I don’t think I’ll have them even by the October date they’re advertising for new orders as of today.

          Why don’t they just update the delivery estimates to be realistic? No way they’re delivering new orders for October right now.

          All the CEO and leadership team are getting is a bunch of pissed off people. This is uncharacteristically Sonos, to me. Grrrrrr.

            therealjcow
            Contributor I
            August 5, 2022

            Oh no, I just ordered 3 amps yesterday with the impression they would ship by anticipated date shared by Sonos; October. Looks like I need to adjust my expectations after reading this. 

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