I am having an issue with my 2021 Samsung Frame TV and Beam gen 2. Sometimes I get no sound when the TV turns on, sometimes it connects to the Beam but via ARC not eARC, sometimes the TV speakers come on and go off in a loop, but no sound from the Beam G2.
I have tried the various solutions, but nothing works. The only fix is power cycling the TV. Which is a pain. If the Beam connects via ARC, turning the TV ARC setting from “Auto” to “Off” and back to “Auto” reconnects as eARC (but who wants to do that every morning?). If the TV speakers are cycling on and off every 10 seconds or so, I have to power cycle the TV to fix it.
This is a major problem when my wife turns the TV on (from artMode) first thing in the morning for the News, and gets no sound, or TV speakers on and off every 10 seconds. Her solution? “The TV speakers are fine, send the Sonos thing back”). I like my “Sonos thing”, but only if it works!
I have found that sometimes when the TV powers on on a morning with no sound (but ARC connection shown), the problem is that the volume has set itself to 0. It’s not easy to tell, as there is no volume display on the TV.
Once the problem is fixed, the TV works fine for the rest of the day, until it is powered down at night (full off). Then the problem starts over the next morning. This happens every day, and is 100% reproducible. To reproduce it, power off the Frame TV (long press on power button). Wait at least 10 minutes (time it takes for the Beam to go to stopped mode). Power on artMode (press power on remote). Wait 5 minutes, power on TV (press power on remote again) - no connection/sound from Beam gen 2, might get an ARC connection, might get volume set to 0, might get TV speakers cutting in and out. It’s a mess.
This seems to be a similar problem to the Arc not working with the 2020 Frame TV reported on this forum earlier this year.
Is anyone else seeing this? I know the Beam gen 2 is new, but there must be some people connecting it to Samsung Frame TV’s out there…