Question

PlayBar Power Supply Diagram needed

  • 22 August 2019
  • 14 replies
  • 295 views

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  • Contributor I
  • 7 replies
hey !

Playbar PSU dead, anyone who has a Diagram? My technician friend says he need in order to figure out what component needs to be replaced.

14 replies

Userlevel 7
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Hey Dahl

Even if you are able to get a diagram of the Playbar electrical schematics you might consider calling Sonos to see what options they may offer. They may offer a replacement speaker for a nominal price.
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Haha yeah 550eur for an replacement.... the part that needs to be replace has a cost of 1eur.

sonos customer service is a joke.

next time Bose, bought sonos for 4k and this is the service they’re offering.
Haha yeah 550eur for an replacement.... the part that needs to be replace has a cost of 1eur.

sonos customer service is a joke.

next time Bose, bought sonos for 4k and this is the service they’re offering.


So tell me, what is Bose's repair policy?
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Local service repairs.
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I have no problem paying for a repair of the cost of component and labour. But this is just a joke.
Local service repairs.

Not under warranty it's not. And what is keeping you from using local service for Sonos?
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Bose does repair after warranty locally here. Sonos has no repair shops in nordics nor spare parts sales to any service firms. I’d talked to serval; they don’t work with sonos, none of them are.

Sonos way of doing business is not really a “green” 2019 way of thinking. Hp, dell, etc all of the major pc vendors repairs their products after warranty off cause with a cost attached. But this is a rip-off.

I totally agree. When something stops working, it’s no longer acceptable to slide the entire thing into landfill.

My Soundbar just stopped working suddenly after about 5 years. The light still comes on, but it isn’t recognized by the system anymore. I wrote to Sonos support and their answer was to buy another one. Totally unacceptable in my mind.

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I totally agree. When something stops working, it’s no longer acceptable to slide the entire thing into landfill.

My Soundbar just stopped working suddenly after about 5 years. The light still comes on, but it isn’t recognized by the system anymore. I wrote to Sonos support and their answer was to buy another one. Totally unacceptable in my mind.


This is a joke, had a friend look at it. Changed three components at the PSU total cost 15eur. 
 

now it works. Sonos havent even filled the blanks with components in order to save money. 

I just saved 500eur. Will never support sonos again. Joke of a company. 

Glad to hear you were able to get it fixed at reasonable cost. 👍

It's encouraging to see that more and more people tend to DIY or local repairs rather than just replacing basically still intact hifi components. 🙂

Userlevel 4
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Maybe you can state which parts you used?

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Maybe you can state which parts you used?


yeah,  but it’s hard to guess what parts gets broken in another speaker in my speaker Some considers were

Hi Dahl,

 

I am exactly in the same situation, my playbar doesnt work anymore, after 4 years; SONOS is asking 559 € to change it, I would like to make the PSU change but I live in Paris, do you know somewhere I could find somebody doing that for me ?

many thanks in advance for your help

eric

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Hi Dahl,

 

I am exactly in the same situation, my playbar doesnt work anymore, after 4 years; SONOS is asking 559 € to change it, I would like to make the PSU change but I live in Paris, do you know somewhere I could find somebody doing that for me ?

many thanks in advance for your help

eric

Funny that this seems to happen a lot since they told me it never happens. I think any local technical person with soldered skills can fix it easy. 

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