I appear to have a slight humming noise coming from my new Gen 3 Sub. It is most noticeable when the sub is awake, but I have noticed that there is a much quieter hum when the sub is asleep. There is also a very slight ?crackle? noise with the hum.
The hum is present when audio is playing, paused, or muted. The sub is paired with an Arc.
The hum doesn’t get louder when I turn up the volume slider.
Here is an example, recorded on an iPhone with the microphone placed about 1cm away from the hole on the Sub. Sub was awake, with a music source on pause:
And so you can see the background noise that is generally in the room, this is with the Sub asleep:
Example 2 - Sub asleep (natural background noise only)
You may need to crank your volume up to hear the hum example… I think the iPhone tries to eliminate background noise (which doesn’t help when you are trying to record a hum!)
Should I expect this?
I can only really hear it when I get my head close to the sub… but having read a few other threads from people with a humming sub, those who haven’t been affected have said their sub is completely quiet.
Join button while you reconnect the power cord.
