I just bought the Sonos Arc and the new Sub Gen 3 and I paired them with 2 Sonos One (Gen 1) speakers for the surround setup.
Yesterday I noticed that while idling and playing, there are some tiny constant crackling/static/electric current sounds coming from the brand new Sub and I found it quite irritating. So what I did first was to make sure that the connection with the power cord is secure, which it was. Then I tried to remove the Sub from the group, factory reset it and added it back to the system. But the same issue persists.
I don’t suppose this is normal, right? Does anyone has a similar issue with the new Sub?
I’ve checked my Sonos Arc, One and Beam and none of them has this issue.
Since I just bought it from Best Buy last week, should I return it and get a new one to see if it’s something wrong with the one I’ve got?
It’s not a cheap device and I don’t want to compromise on its quality.
Thank you all!