I can't play all my songs an error says "An error occurred while adding songs to the queue (701)" How do i fix it?
Best answer by Keith N
Hello everyone. Thanks for keeping the conversation going. In most cases, a 701 error points to a general connectivity problem. Normally, this will take a bit of troubleshooting regarding the network configuration and how Sonos is integrated. Submitting a diagnostic report
can be helpful for the moderators to take a quick look and advise on next steps.
Alternatively, if you are looking for a more immediate method of troubleshooting, I'd recommend giving our support technicians a call
to troubleshoot this in real time. They can set up a remote session and get a closer look at how data is being routed along the network.