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Answered

Sonos Ace volume low even at 100% volume on Arc

  • February 6, 2025
  • 6 replies
  • 251 views
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I am going to put in a call to Sonos next week when I can. Just received my Sonos ace and when connecting to Sonos Arc volume is still very low even at 100%. Have seen all the discussions on how to may fix but still no resolution even after 8 months+ from release. This is shocking.. think I will be returning mine if this cannot be resolved quickly. Took advantage of the 30% off offer but now think this was too good to be true. Surely the tv swap should be flawless being the Sonos ace main USP! 
 

am I missing anything to resolve this issue? 
thanks 

Best answer by wds0001

I don’t seem to have this issue.  Have you updated your ACE within the SONOS app?

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  • wds0001
  • Collaborator II
  • 123 replies
  • Answer
  • February 6, 2025

I don’t seem to have this issue.  Have you updated your ACE within the SONOS app?

Ken_Griffiths
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  • Ken_Griffiths
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  • SamSweet
  • Author
  • Contributor I
  • 1 reply
  • February 6, 2025

Yes, followed all tips from previous forums and updated all Sonos devices to the most recent. Will speak with Sonos and see what they say.

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  • wds0001
  • Collaborator II
  • 123 replies
  • February 6, 2025

You probably already know, and have tried this, but the ACE does not update with the rest of the system hardware.  There is a dedicated button in the app specifically for updating the ACE.

Ken_Griffiths
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  • Ken_Griffiths
    Ken_Griffiths
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  • Airwolf33
  • Lyricist I
  • 2 replies
  • February 10, 2025

I totally agree with you, Maximum volume is low compared to my AirPods Max.

When I Watch a movie, I want a more impressive sound…! Hey Sonos, those headphones are designed to be a « personnal home cinema sound » …! Give us more feelings, more « Wooooow » !!

I’m pretty sure you can do this with updates !

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    SamSweet
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I agree. Sonos Ace volume low even at 100% volume with Sonos Arc. TV swap with this low volume is not usable. But that's exactly why I bought the Sonos Ace.

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  • jameskal811
  • Contributor I
  • 3 replies
  • March 2, 2025

Agree 100%, on full volume when connected to Arc ultra via TV Switch it’s too low!! I have It to max volume and need more ! Please fix Sonos!! 

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