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Alarms are not editable in app

  • January 24, 2025
  • 1 reply
  • 47 views

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I’m finding that I can view alarms in the new app but any edits to them don’t save, they can’t be deleted and new ones created also don’t save. Basically editing in the app doesn’t work at all. The only way I can edit alarms is via the Mac desktop app, any changes made here immediately show up in the mobile app its just editing in the app that doesn’t work.

 

Is this a known bug?

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1 reply

Sotiris C.
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  • Sonos Staff
  • 721 replies
  • January 28, 2025

Hello ​@jay house, welcome back!

I am sorry to hear you are having trouble editing, saving and deleting alarms in the Sonos App.

I just tried creating new alarms, editing and deleting existing alarms with my android smartphone and had no issues. Let’s try a few things and see if we can get this resolved:

  • Make sure the Sonos App is on the latest update.
  • Reset the Sonos App and when launched again tap “Join existing system".
  • You can also try to uninstall and re-install the Sonos App: Download the Sonos App.
  • Use a different controller (smartphone/tablet) if you have one and see if you can create/edit/delete alarms there.

If you are still unable to create or edit alarms in the Sonos App, please reach out to our Support Team for some live troubleshooting.

I hope this helps.


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