Skip to main content
Answered

Since Dec10 update I cannot add Spotify Tracks/Playlists to Windows Controller

  • December 13, 2024
  • 4 replies
  • 76 views

Since the December 10 update to the latest version I have been unable to play music tracks via a linked spotify account on the latest SONOS Windows controller. The Web and mobile apps work fine, I’m able to play local music files and radio stations. I was listening to queued music before the update five minutes before perfectly fine, so this has occurred in the latest version.

When I attempt to add music to the queue I get one of three error messages: “Unable to add music to the queue”, “Error 701”, “An error occurred whilst adding music tracks to the queue”. 

Steps I have taken so far include; Resetting the router, re-adding the Play:1 speakers I have, re-adding the spotify account, reinstalling the windows controller, resetting the windows controller, none of these have worked. 

Best answer by eternal_cynic

This issue has rectified itself and the controller is now working again.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

controlav
Forum|alt.badge.img+24
  • Lead Maestro
  • December 13, 2024

There is another thread this morning with the same issue, though I can’t repro the problem on my system,

Please don’t reset anything any more, but I would try rebooting the speaker.


Airgetlam
  • December 13, 2024

 


  • Contributor I
  • December 13, 2024

Same problem on my side, also with mobile app. 

L2 support is informed to analyse the problem.

 

 


  • Author
  • Contributor I
  • Answer
  • December 15, 2024

This issue has rectified itself and the controller is now working again.