My system says ‘access to Apple Music has expired. My Apple Music has not expired . Sonos not working again- big surprise.
I thought I would delete app from my app screen , now I can’t find it in order to fully delete it
Answered
message access to apple music expire?
Best answer by Jamie A
Hi
Sorry to hear you’ve been having issues reauthorizing Apple Music. If you’re still having the loop issue, try reauthorizing after each of these steps:
- Force close and re-open the Sonos app.
- Restart your controller.
- Try a different controller.
- Remove Apple Music and re-add it as a service in the Sonos app.
If you still get the error after trying the above, I suggest logging out of the Apple Music app on your phone, then logging back in and trying to re-auth/re-add Apple Music to Sonos.
I hope this helps!
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+21This is normal, you have to authorise streaming services and after a set time the authorisation expires. You just need to follow the on screen prompt to authorise the account.
Thank you. I have tried to reauthorize my access but going in a loop. Continuosly back to “your apple music account access has expired - reauthorize. I go through the ‘reauthorize’ process only to go back to “your apple music account access has expired - reauthorize”. !!
For some reason it does not connect.
+17Hi
Sorry to hear you’ve been having issues reauthorizing Apple Music. If you’re still having the loop issue, try reauthorizing after each of these steps:
- Force close and re-open the Sonos app.
- Restart your controller.
- Try a different controller.
- Remove Apple Music and re-add it as a service in the Sonos app.
If you still get the error after trying the above, I suggest logging out of the Apple Music app on your phone, then logging back in and trying to re-auth/re-add Apple Music to Sonos.
I hope this helps!
Jamie A wrote:
Hi
Sorry to hear you’ve been having issues reauthorizing Apple Music. If you’re still having the loop issue, try reauthorizing after each of these steps:
- Force close and re-open the Sonos app.
- Restart your controller.
- Try a different controller.
- Remove Apple Music and re-add it as a service in the Sonos app.
If you still get the error after trying the above, I suggest logging out of the Apple Music app on your phone, then logging back in and trying to re-auth/re-add Apple Music to Sonos.
I hope this helps!
What do you mean by try a different controller
Apple music gives you access to the music stored on your phone without having to pay a subscription.. However to use Apple Music within the Sonos App you have to pay a monthly subscription. Queried this with both Sonos and Apple - Why do i have to pay a subscription to play music i’ve purchased.
Sonos say it’s down to Apple but when you speak to Apple they say it was a decision of Sonos to only allow subscribers to use Apple Music as a service within the Sonos App.
Sonos confirmed they removed the ability to access music on device (iphone) some time ago.
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