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Answered

Spotify not listed as a Content Provider

  • September 7, 2024
  • 8 replies
  • 138 views

Spotify not listed as a Content Provider to add. Why is that? Also, from Spotify App when selecting a Sonos Speaker, nothing actually plays. Using

 Apple Music works flawlessly. Why?

Best answer by UKMedia

Can you confirm that your address is correct within your Sonos Profile www.sonos.com

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8 replies

UKMedia
  • 5122 replies
  • Answer
  • September 7, 2024

Can you confirm that your address is correct within your Sonos Profile www.sonos.com


  • Author
  • Contributor I
  • 3 replies
  • September 14, 2024

My address was incorrect. It had a default & incomplete USA address. I updated it at www.sonos.com to my correct Australian address. I restarted the Sonos App. Still no Spotify though. Surprised it’s this hard. 


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  • Prodigy I
  • 191 replies
  • September 14, 2024
MickeyBlue wrote:

My address was incorrect. It had a default & incomplete USA address. I updated it at www.sonos.com to my correct Australian address. I restarted the Sonos App. Still no Spotify though. Surprised it’s this hard. 

It took me 24+ hours after the address update until it showed up again. Don’t know why it seems to need to wait for so many hours. If you’ve waited around 24 hours and still not showing up then it could need something different. 


Belly M
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  • 1747 replies
  • September 14, 2024

If you use the check for updates function in the Sonos App it also updates the services list.


  • Author
  • Contributor I
  • 3 replies
  • September 15, 2024

Thanks…today Spotify is listed. Thanks for the help. It is now working! 🙏


  • Author
  • Contributor I
  • 3 replies
  • September 15, 2024

I spoke too soon. After successfully authorising Spotify for Sonos, I am directed to return back to the Sonos App.

Unfortunately it fails at this final step for an undisclosed reason.

 


Belly M
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  • 1747 replies
  • September 15, 2024

I get that at times when authorising, constantly swapping streaming services but keep trying and for me at least it goes through eventually. A Router reboot might help!


  • Lyricist I
  • 1 reply
  • September 20, 2024
MickeyBlue wrote:

Thanks…today Spotify is listed. Thanks for the help. It is now working! 🙏

Yes Finally


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