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sirius xm channels are not showing on sonos app when requesting live channels

  • February 23, 2024
  • 2 replies
  • 166 views

In the Sirius XM app, channels do not list. Favorites show and play, but the other channels do not list. I have rebooted the Sonos and the router. It is the same on all devices having the Sonos app.

 

i sent diagnostics

 

1664276331

Best answer by Corry P

Hi @Jimls 

Welcome to the Sonos Community!

We can’t assist with issues with the Sirius XM app and what it does or does not display - I recommend you contact Sirius XM directly for assistance. 

I hope this helps.

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2 replies

Corry P
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  • Sonos Staff
  • 8530 replies
  • Answer
  • February 26, 2024

Hi @Jimls 

Welcome to the Sonos Community!

We can’t assist with issues with the Sirius XM app and what it does or does not display - I recommend you contact Sirius XM directly for assistance. 

I hope this helps.


Corry P
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  • Sonos Staff
  • 8530 replies
  • February 29, 2024

Hi @Jimls 

If, on the other hand, you meant that you cannot see Sirius XM channels when looking at the Sirius container within the Sonos app, I recommend you get in touch with our technical support team who will try our test account on your system and gather some info to help with our investigation.


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