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Apple encoded incorrectly error

  • November 23, 2023
  • 2 replies
  • 141 views

Just bought several Sonos speakers for my home.  My entire family uses the apple eco system.  I keep getting the error that I can’t play song (from apple) due to an encoding error.  The advertisement said I could play my Apple Music through these speakers.  Saw all the responses, and personally, I don’t care who’s responsible for the failure.  Sonos collected my money and I just need the fix for this. If no fix I’m taking it all back to Costco on Friday and buying something that works with Apple.

Best answer by GuitarSuperstar

You might want to read this thread:


One workaround seems to be playing Apple Music directly from the Apple Music app to your Sonos speakers via AirPlay rather than using the Sonos app.

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2 replies

AjTrek1
  • 6566 replies
  • November 23, 2023

Hi

Have you followed the steps in the link below to add Apple Music to Sonos on each device? If not please do so.

https://support.sonos.com/en-us/services/apple-music

 

If unable to add Apple Music follow the steps in link below

https://support.sonos.com/en-us/article/unable-to-add-a-music-service-to-sonos


  • Lead Maestro
  • 10439 replies
  • Answer
  • November 23, 2023

You might want to read this thread:


One workaround seems to be playing Apple Music directly from the Apple Music app to your Sonos speakers via AirPlay rather than using the Sonos app.


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