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Question

SiriusXM quit playing

  • November 3, 2020
  • 7 replies
  • 266 views
B

Getting two error messages when trying to play SiriusXM:

 

Unable to connect to Device

Unable to play radio station

 

Tried removing the service and reinstalling.  Able to play through my SiriusXM app so seems to be an issue on the Sonos side.  

Anyone else having issues recently?

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7 replies

A
  • AlanEagan
  • Lyricist I
  • 1 reply
  • November 3, 2020

Same situation here. Sonos apps on iOS and Windows have a can’t connect error. SiriusXM app on iOS still works.

L
  • looker44
  • Lyricist I
  • 2 replies
  • November 3, 2020

cannot change my siriusxm channel. error log is useless

Tuesday, November 3, 2020 - 8:04 AM Central Time
Unable to browse music

Tuesday, November 3, 2020 - 8:16 AM Central Time
Unable to browse music
 

D
Forum|alt.badge.img+8
  • DaDD
  • Headliner I
  • 89 replies
  • November 3, 2020

Getting “unable to browse music” all morning on all Sirius channels.  Sirius app working fine.

Sonos status show operational. FYI on Sirius Canada 

L
  • looker44
  • Lyricist I
  • 2 replies
  • November 3, 2020

Ditto SIrius USA

D
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  • DaDD
  • Headliner I
  • 89 replies
  • November 3, 2020

Talk to Sonos support.  Issue has been reported and they are working on it.  Status page will be updated soon.

D
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  • DaDD
  • Headliner I
  • 89 replies
  • November 3, 2020

Appears to be back.  My timer for 11 just started RealJazz ch67 with no issue. 

B
  • BenAWin
  • Author
  • Contributor I
  • 2 replies
  • November 3, 2020

Mine is back as well.  Good!  Listen to Sirius 8 hours a day and much better through my Sonos!

Mark P
1 person likes this
  • Mark P
    Mark P
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