I am getting an error message "Cannot connect to Amazon Music". I have deleted and re-installed Amazon Musica number of times and I can reach Amazon Music through an iPad device. I can access Youtube Music. Any thoughts?
Answered
unable to play Amazon Music on Move
Best answer by Stanley_4
Try this
https://support.sonos.com/en-us/article/reboot-sonos-products
Sonos Move and Move 2
Take your Move product off of the charging base.
Hold the
Power button for at least 5 seconds, or until the status light turns off.
Wait 10 seconds.
Press the
Power button or place your Move product back onto its charging base.
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Remember, it isn’t the controller trying to reach Amazon music, it is the speaker(s). Have you tried a reboot of either the speaker, and/or your router?
Try this
https://support.sonos.com/en-us/article/reboot-sonos-products
Sonos Move and Move 2
Take your Move product off of the charging base.
Hold the
Power button for at least 5 seconds, or until the status light turns off.
Wait 10 seconds.
Press the
Power button or place your Move product back onto its charging base.
Shakerhill wrote:
This is a Move. Not sure how I reboot it
Off the charger, hold its rear top power button for 5+ seconds until you hear the shutdown descending tones. All lights should go out. Wait 10 seconds and then power it on again by pressing the power button, or simply return it to its charger-loop.
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