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connection issues. microphone light on

  • August 24, 2023
  • 1 reply
  • 122 views

My Sonos Move will not connect to the wifi all of a sudden and the microphone light is on. I tried the reset instructions in the app with no luck. 

Best answer by Airgetlam

Not really enough information here to offer anything useful, beyond the suggestion that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 

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1 reply

Airgetlam
  • 42569 replies
  • Answer
  • August 24, 2023

Not really enough information here to offer anything useful, beyond the suggestion that you call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network. 


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