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Some Max show has no sound on the beam

  • November 23, 2024
  • 5 replies
  • 404 views
P

After the update to build

80.12.04-release+20241114.cfc873c

Then “The Big Bang Theory” show on Max has no sound on the bean. (1Gen)
Other apps and other show on Max has no problems.

The TV Sony Bravia can play TBBT show fine.

I have a Beam 1.gen connected with HDMI and two One SL in the back.

Can anyone  reproduce this problem?
 

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5 replies

106rallye
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  • 106rallye
  • 6233 replies
  • November 23, 2024

What does the app show the system is playing when you play this show?

P
  • peterandersen
  • Author
  • Contributor I
  • 2 replies
  • November 23, 2024

[i+] button on the tv show: 
Dolby Digital Plus 3840x2106p

Other shows with working sound has the same format and works.

K
  • Kenny04
  • Lyricist I
  • 1 reply
  • November 25, 2024

Mine has been doing this as well. Thought it was roku until I ran across this thread. Pulled my play 5 from the office and connected the line in to my tv's component out and audio works fine. 

106rallye
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  • 106rallye
  • 6233 replies
  • November 25, 2024

​@peterandersen I meant the Sonos app. You can pull up the room your TV is connected to and it will show what kind of stream the system is receiving.

P
  • peterandersen
  • Author
  • Contributor I
  • 2 replies
  • November 25, 2024

​@106rallye it just show:

TV sound

Hdmi

And I got the litle equalizer animation in the top rigth coner indicating that there is action. 

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