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sonos amp with sonos speakers and apple music


Having issues for over a year now with Apple Music and playing on my home system.  It just stops playing and now it won’t play at all expect thru my Sonos tv soundbars (I have wired Sonos speakers in my home).  Now on the app the volume is a light gray for the home speakerson versus the brighter white on the soundbars.  No clue what’s wrong or what’s going on.  I’ve refreshed, unplugged, reset and nothing has helped.  I absolutely hate this system as I built a brand new home with this cool tech and it’s been terrible.  Help…

 

Best answer by AjTrek1

You definitely have network issues. Please describe your network and what speaker is “House”. Also why are all speakers wired? I ask because I have 32 Sonos components all on WiFi with no issues. One more question… was your system installed by you or a professional installer?

 

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6 replies

AjTrek1
  • 6554 replies
  • Answer
  • March 8, 2025

You definitely have network issues. Please describe your network and what speaker is “House”. Also why are all speakers wired? I ask because I have 32 Sonos components all on WiFi with no issues. One more question… was your system installed by you or a professional installer?

 


I have mediacom eeros WiFi.  Never had WiFi issues but maybe the positioning of the wireless receivers (2 of them) aren’t close enough?  House are the Sonos speakers (8 of them) in my house that are wired.  Classic stereo in Fort Wayne Indiana did the install.  They’re certified to do so.  I’ve almost always had issues with Apple Music and that’s been the most frustrating part    Now losing the speakers makes it even worse   Losing hope….

 


Airgetlam
  • 42490 replies
  • March 8, 2025

Both wired and wireless speakers, as long as they hang on a network, can be impacted by duplicate IP addresses. 


So you’re think I need to have classic stereo unwire them and then pair them to my app?   Sorry I have no clue how it works with Sonos.  Here’s a pic of 2 of my speakers, each “zone” also has its own volume knob.  

 


AjTrek1
  • 6554 replies
  • March 9, 2025

@Blahblahblahblah 

Thanks for the reply. As ​@Airgetlam remarked having all speakers wired is not a panacea to prevent network issues. As your system was installed by a professional I suggest you inform them of the issues you are having. They are (or should be) IMO best qualified to assist in resolving your problems.

Edit: I’m no expert by any stretch of the imagination; but it looks like the speakers are wired in parallel. Doing so reduces the impedance which places more strain on amp


Sometimes the “best” isn’t good enough but I’ll ask them.  Thanks


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