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Decrypt Error when adding Songs to Google Assistant


Login to Sonos account in Google Assistant, Yes I want it to control songs, text message:

"Decrypt error when parsing state"

Best answer by paulsanett

Had the same error and found a work around...

Once you hit the error message, hit the back arrow, then click the little safari icon (compass, bottom right). Will open same error message in safari. Hit back arrow, will take you to sonos sign in. Follow the process....

Worked for me. Good luck!
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9 replies

  • Lyricist I
  • 2 replies
  • June 7, 2019
Currently experiencing this same issue. Had Google Assistant working on Sonos Beam previously but last night it stopped working. It would open up when I said "Hey Google" but then would not respond to any voice commands. Tried restarting and disconnecting and reconnecting Google Assistant to see if that would resolve the issue, but now I'm stuck with getting this same error.

  • Lyricist I
  • 2 replies
  • June 7, 2019
I am having the same issue trying to connect my Phillips Hue bridge to Google Home. It looks like it might be a problem with Google’s authentication for connecting apps (OAuth).

It gets stuck at [url-custom=https://oauth-redirect.googleusercontent.com/r/ID?code=code&state=STATE]https://oauth-redirect.googleusercontent.com/r/[SOME_RANDOM_ID]?code=

I tried with my Sonos and for the same exact message. Looks like something on the Google side?


  • Lyricist I
  • 2 replies
  • June 7, 2019
rm305 wrote:
I am having the same issue trying to connect my Phillips Hue bridge to Google Home. It looks like it might be a problem with Google’s authentication for connecting apps (OAuth).

It gets stuck at [url-custom=https://oauth-redirect.googleusercontent.com/r/ID?code=code&state=STATE]https://oauth-redirect.googleusercontent.com/r/[SOME_RANDOM_ID]
?code=


I Googled the message and arrived here. I tried with my Sonos account and got the same message. Looks like something is broken on the Google Home side?

Same error message (Decrypt error when parsing state) when trying to add my Wyze Home and Zmodo accounts to Google Home. Definitely Google's fault.

  • Lyricist I
  • 1 reply
  • June 7, 2019
same error msg when trying to connect kasa smart plug and philips hue.

  • Lyricist I
  • 1 reply
  • June 7, 2019
Aww man. Was so excited to add the google assistant. I’d been waiting. Now this! Guess I’ll keep waiting.

  • Contributor I
  • 4 replies
  • Answer
  • June 7, 2019
Had the same error and found a work around...

Once you hit the error message, hit the back arrow, then click the little safari icon (compass, bottom right). Will open same error message in safari. Hit back arrow, will take you to sonos sign in. Follow the process....

Worked for me. Good luck!

  • Lyricist I
  • 2 replies
  • June 7, 2019
paulsanett wrote:
Had the same error and found a work around...

Once you hit the error message, hit the back arrow, then click the little safari icon (compass, bottom right). Will open same error message in safari. Hit back arrow, will take you to sonos sign in. Follow the process....

Worked for me. Good luck!


That seemed to work! Well at least a variation of it. I didn’t get the option to open in safari, but the first time I got the message I hit back and then just hit submit again and it worked!

Very intuitive UI and setup process, google!

  • Lyricist I
  • 1 reply
  • June 7, 2019
I just bought Play 5 today and got this same error when trying to add Google voice services.

Hope Sonos can fix this soon.

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