DECEMBER 2024: AMAZON MUSIC NOT STABLE ON SONOS S2 App/System. Amazon Music SKIPS, STOPS PLAYING AND SKIPS TO NEW SONG IN THE MIDDLE OF A SONG when playing on the Sonos App. à So, I have had issues with Amazon Music playing on my Sonos system for about 2 months now. While streaming Amazon Music thru my Sonos App à All my speakers cut in and out (stop playing), and switch songs in the middle of a song. I’ve tried everything known to man to correct this including everything the Sonos community has recommended. So last week, I gave in and called Sonos Support and after waiting 45 minutes to talk to someone, lucked out and got a nice and intelligent Support Agent. We worked together on all aspects of the system and ended up: 1. Removing my Sonos Boost (found out that I don’t need it anymore), 2. Moving one of my newer SonosOne Speakers next to my Wireless Router (wiring it directly into the router). This newer SonosOne speaker (wired into my router) now serves as the main controller speaker. The other solution that we realized was for some weird reasons Amazon Music (played via Sonos) can only handle playing a MAX of 5 speakers at one time. I have 10 Sonos speakers (8- PLAY1 speakers and 2-SonosOne speakers). For years I have played all 10 speakers at the same time with Amazon Music (via the Sonos App) without issue. This changed within the past 2 months (maybe with one of the latest updates on Sonos). So, it must have something to do with the Sonos update and how it interacts with Amazon Music. Note: I stream music with Apple Music, Pandora & SiriusXM all day (via the Sonos App), every day and don’t have this issue with any of these other streaming services. So, my workaround solution is to ONLY play a MAX of 5 speakers when streaming Amazon Music and it plays perfectly. --So WEIRD--. I know that I am not the only one having issues playing Amazon Music on Sonos, so I wanted to share to help others. If anyone has other ideas for me to try, please reply to this post. I would greatly appreciate it.
-- SONOS: Can you please investigate this issue playing Amazon Music on Sonos App and all speakers cutting in and out, skipping around and switching songs (in the middle of the current song)?
