I have an old system on the S1 old app and want to replace my amps slowly and so I’m setting up a new amp on the s2 app. It installs ok but I can’t see the amp in the app and no matter what I do it still doesn’t appear.
cam both amps co exist in the sane WiFi ? I thought they could as long as they are on the different apps. I even installed under a different email to make sure that wasn’t causing the issue
Best answer by jgatie
Reset the S2 app - https://support.sonos.com/en-us/article/reset-the-sonos-app
Unplug all S1 devices. Then restart the S2 app. Choose to setup a new system. Follow the prompts.
Reset the S2 app - https://support.sonos.com/en-us/article/reset-the-sonos-app
Unplug all S1 devices. Then restart the S2 app. Choose to setup a new system. Follow the prompts.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
