G'day Sonos Fans.
Please bare with me whilst I explain my scenario.
ISP Router: 192.168.1.254 (static/DHCP)
Wireless Bridge (Asus): 192.168.1.253 (static)
24 Port POE Switch (Dummy)
14 other Devices connected.
Recently added sonos beam + sub, no issues worked flawlessly.
Yesterday I added a Sonos Amp (x2) and Sonos Boost; It worked for a couple of hours; and at about the 4 hour mark my internet had shut off and ever since I've been playing with gremlins.
I originally had the configuration as follows: ISP Router > Switch > Boost > AMP.
After it broke I changed the AMP and BOOST to connect directly to the switch - I have not tried a different ethernet cable.
I changed the Wireless Bridge to Auto channel and Sonos Boost to Channel 6 - No change in issue.
Internally wireless connects, though cannot get to Google for example - sonos music unavailable etc.
Externally my CCTV (LAN) + Solar inverter (Wireless) - I can connect to both outside of house network - ISP Router confirms it can connect to external internet.
The amp is acting as the controller; is this correct? 192.168.1.239 - I thought the Boost should be acting as controller.. I'm new to Sonos so if someone could chime in that'd be great.
Very weird situation, but I have read/seen other have similar issues with the boost where it disconnects internet/conflict.
Any help would be appreciated.
*EDIT* - Added 2 Attachments, 1 AMP currently disconnected whilst I troubleshoot issue.
Answered
Boost - Disconnecting internet
Best answer by Stanley_4
Starting with a suggested solution, assign every sonos device a static/reserved IP in your router's DHCP page, power down Sonos, reboot router, power up sonos, wired first then wireless. Give each a minute to boot before doing te next.
Boost is very limited in functions but each Sonos device acts as a controller unless paired, bonded or grouped then one of the set is chosen as the controller. (vastly oversimplified)
Daisy chaining shouldn't be an issue with 3 or 4 devices, theink 7 might be the limit though.
Wifi shouldn't be on Auto, lock it somewhere and put your Sonos Boost elsewhere. Only use 1, 6 or 11.
View originalBoost is very limited in functions but each Sonos device acts as a controller unless paired, bonded or grouped then one of the set is chosen as the controller. (vastly oversimplified)
Daisy chaining shouldn't be an issue with 3 or 4 devices, theink 7 might be the limit though.
Wifi shouldn't be on Auto, lock it somewhere and put your Sonos Boost elsewhere. Only use 1, 6 or 11.
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Starting with a suggested solution, assign every sonos device a static/reserved IP in your router's DHCP page, power down Sonos, reboot router, power up sonos, wired first then wireless. Give each a minute to boot before doing te next.
Boost is very limited in functions but each Sonos device acts as a controller unless paired, bonded or grouped then one of the set is chosen as the controller. (vastly oversimplified)
Daisy chaining shouldn't be an issue with 3 or 4 devices, theink 7 might be the limit though.
Wifi shouldn't be on Auto, lock it somewhere and put your Sonos Boost elsewhere. Only use 1, 6 or 11.
Boost is very limited in functions but each Sonos device acts as a controller unless paired, bonded or grouped then one of the set is chosen as the controller. (vastly oversimplified)
Daisy chaining shouldn't be an issue with 3 or 4 devices, theink 7 might be the limit though.
Wifi shouldn't be on Auto, lock it somewhere and put your Sonos Boost elsewhere. Only use 1, 6 or 11.
Stanley_4 wrote:
Starting with a suggested solution, assign every sonos device a static/reserved IP in your router's DHCP page, power down Sonos, reboot router, power up sonos, wired first then wireless. Give each a minute to boot before doing te next.
Ok, this makes sense.
I'll power up Router > AMP x 2.
Power up Boost.
Power Beam.
My Beam is just HDMI (ARC) connected to TV, so this will be wireless.
Stanley_4 wrote:
Daisy chaining shouldn't be an issue with 3 or 4 devices, theink 7 might be the limit though.
I didn't think so, but you never know these days, DAISY chain definitely saves some ethernet ports on the 24 port.
Stanley_4 wrote:
Wifi shouldn't be on Auto, lock it somewhere and put your Sonos Boost elsewhere. Only use 1, 6 or 11.
Only changed WIFI to Auto this morning for testing purposes.
When I get home, I'll give this a crack, I'll report back ASAP.
Thanks for your assistance thus far.
1 person likes this
I feel your switch port shortage here, just had to add a 3rd 24 at my router and have 5 downstream switches, 8 or 5 ports and I'm still getting low on open ports.
Stanley_4 wrote:
I feel your switch port shortage here, just had to add a 3rd 24 at my router and have 5 downstream switches, 8 or 5 ports and I'm still getting low on open ports.
It's a never ending cycle at the moment.. I love hard-wired but I can understand the attraction behind wireless, simple. Though, wired is set-forget.
Anywho off topic a little.
Last night I did some digging around, fortunately it wasn't a SONOS issue; it seems my ISP had changed something on the back-end causing DNS error.
BUT in saying that, it caused me to research further and better place my boost which I have now moved my wireless router to more suitable place away from the boost etc.
Can confirm it's all working, thank you for your assistance.
1 person likes this
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