Have turntable and port.has been working great across full system. Now no sound. Says line in and shows music but not coming thru speakers
Answered
no sound
Best answer by Gabriel Z
Hey
Sorry to hear you are not getting audio on your system from the turntable anymore.
Has anything else changed in your set-up about the same time the sound stopped coming through?
If you are able to, can you hook-up another source to the Port to see if sound is being played from there?
And to check the reverse: If you are able to, can you connect the turntable to another speaker/speaker system to see if sound is played there successfully?
These are my initial ideas to find the cause, but if all fails, please reach out to our technical support who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
Hope that helps!
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+7Hey
Sorry to hear you are not getting audio on your system from the turntable anymore.
Has anything else changed in your set-up about the same time the sound stopped coming through?
If you are able to, can you hook-up another source to the Port to see if sound is being played from there?
And to check the reverse: If you are able to, can you connect the turntable to another speaker/speaker system to see if sound is played there successfully?
These are my initial ideas to find the cause, but if all fails, please reach out to our technical support who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.
Hope that helps!
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+18Just to add… is there anything connected to Ports output (digital or analogue)? If not you could try to connect eg. a bluetooth speaker that also supports a line in to Port. So you can check if there’s an issue with wireless connection on the network or with Ports hardware.
Ralf
1 person likes this
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